Office Operations Manager
Location Southampton
£28,000 to £40,000 doe
Hours: Monday to Friday 8am to 5pm ( however the team tend to eat lunch on the go working to enable them all to leave at 4pm)
Office Co-ordinator Skills
Our client is a family friendly company who are growing and are seeking a new member to join their vibrant team.
You will need to have a strong office background with a very process driven, with an attention to detail attitude. You will liaise with the customers and assist them with any orders and customer service requirements. This is an open office where everyone mucks in and cover general office admin, emails and calls. You will be assisting the Director with any requirements he has and dealing with any emails, travel etc. You will be generating company reports, sifting through their database and ensuring all quotes, orders have been actioned handed to the correct department to finalise. This is a great varied role and looking for someone who has a great attention to detail, ensuring nothing slips through the net and improving processes within the business and make sure that any outstanding tasks on the CRM have been dealt with and the system updated, ensuring quotes have been processed to order stage and completed for the customer
*Detailed orientated
*High level processing skills
*Managing and improving existing processes
*Logical thinker
*Managing customer accounts and updating
*Excellent IT and database system use
For the Office Co-ordinator we are looking for someone who has a proficient level of IT & Systems and process experience, working in an open office of 7+ staff and also liaising with other departments.
Someone who is going to fit in the team but also be able to get their head down, think outside of the box and work off your own initiative. this is a great opportunity to show your ability and grow with the business and implement processes that help the business.
Our client works with Office 365 and Dynamics which is part of the Microsoft family which is their new database which will hold all records of their customers and their usage, someone with a good knowledge of Excel will be a distinct advantage as this is used a lot, all lab machines reports will be converted to csv files and applied to their Dynamics database for generating a variety of reports.
Knowledge of ISO accreditations and audits would be a distinct advantage and Prince 1/2 is also a great advantage But not essential
Personality of the Office Co-ordinator
Vibrant,
Great personality,
Forward thinking,
Ability to multi-task,
Hard working attitude - wants to get the job done to a great standard
Office Co-ordinator