IT Technician
Gloucester
>£30,000 per annum (depending on experience)
28 days holiday plus your birthday off!


Delighted to be supporting and representing my client who are recognised as the leading international provider of advanced Telecommunications solutions for mission and business critical networks.

We are looking for a highly motivated Junior IT Technician to join the existing IT Team within a fast-paced environment. The person will form an important and integral part of an forever-expanding business!
Role responsibilities include:
*Technical Support: After training, act as the first point of contact for technical issues, providing swift troubleshooting and efficient solutions.
*Onboarding & Offboarding: Ensure smooth IT setups for new starters and manage seamless offboarding processes.
*Employee Support: Assist with technology challenges, hardware/software upgrades, and office equipment replacements.
*IT Documentation: Maintain and improve IT records, track tasks using a ticketing system, and develop user-friendly guides and troubleshooting documents.
*Team Collaboration: Work on exciting projects and contribute to initiatives led by the IT Manager.
*Daily Operations: Play a key role in keeping everything running smoothly.
Skills and experience required:
*Strong IT skills with proficiency in MS Word, Excel, and Outlook.
*Effective communication, interpersonal skills, and fluency in English.
*Logical problem-solving and a calm approach to technical challenges.
*Time management skills with the ability to anticipate and resolve issues efficiently.
*Basic understanding of Windows operating systems and ENTRA/Intune.
*Willingness to learn new skills and adapt to changing priorities.
*Ability to lift and carry equipment (e.g., switches and servers).
*Familiarity with network fundamentals
*Experience with permissions management, administration, and Active Directory
*Knowledge of servers is advantageous
*All applicants must be eligible for UKSC & NPPV3 clearances. (you must have lived in the UK for 5 or more years)
Benefits include:
*20 days Annual leave (and 8 Bank Holidays) plus one day Birthday Leave.
*Pension scheme enrolment once completed three-months employment.
*Career development
*Great work life balance: 37 hour per week, based at the Gloucester office. Mon-Thurs 08.30-5pm Fri 08.30-4.30pm with a 1-hour lunch break.
*Free parking on site
Interested? Send your most up-to-date CV to Natalie at i2i Recruitment today!

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