Receptionist
other jobs Olivia Hughes Recruitment
Added before 2 Days
- England,North West,Cheshire
- full-time
- £25,000 per annum
Job Description:
Receptionist £25,000 per annum
This is an amazing opportunity to join one of the most trusted, award-winning private healthcare clinics in the UK as a Receptionist.
This is a full-time position working shifts on a 2-week rota basis - on week 1 you will work the hours of 7am-3pm and on week 2 you will work 9am-5pm.
As a Receptionist, you will provide a continuous, quality service to all patients and visitors by managing the patient flow efficiently, delivering excellent customer service and a world-class patient experience.
Key Responsibilities:
*Always provide the highest standard of patient care, ensuring all patients, staff and visitors receive a warm, professional and courteous welcome on arrival to the clinic.
*Always deal effectively and efficiently with general enquiries.
*Always demonstrate an excellent telephone manner.
*Maintain patient confidentiality at all times.
*Process payments and update patient record transactions appropriately.
*Ensure a high level of accuracy when recording patient information.
*General administrative duties (organising prescriptions/booking taxis/filing/photocopying/letter typing).
*Booking and scheduling patient appointments.
*Receive deliveries and distribute accordingly.
*Always maintain cleanliness and hygiene levels in reception areas.
*Provide patients with accurate and up to date information on request (via multiple channels).
*Maintain up-to-date knowledge of current procedures and policies.
*Work closely with all departments to ensure a smooth patient journey for every patient.
*Provide administrative support to other departments where required.
About You:
*Ideally you will have experience in a similar customer facing role.
*Previous administration experience is essential.
*Your excellent communication skills will enable you to confidently build rapport with patients and visitors whilst also remaining professional.
*You will be approachable, warm and welcoming.
*You will be exceptionally empathetic with a passion for patient/customer service.
*You’ll have exceptional organisational skills with the ability to prioritise your workload.
*You will be PC literate.
The Benefits:
*£25,000 per annum
*33 days annual leave (inc. 8 bank holidays)
*Buy/sell holiday scheme (after 2 years’ service)
*Pension scheme
*Private healthcare
*Employee assistance programme (EAP scheme)
*Enhanced maternity leave (after 2 years’ service)
*Company social events
If this position sounds like the perfect role for you, then please apply today!
Receptionist / Reception / Administrative Assistant / Admin Assistant / Administrative Assistant / Customer Service Advisor / Manchester / Cheshire / Lancashire / North-West / North West / Liverpool / Wilmslow / Stockport / Cheadle / Knutsford / Northwich / Alderley Edge / Altrincham / Sale / Macclesfield / Sandbach / Crewe / Holmes Chapel / Warrington
This is an amazing opportunity to join one of the most trusted, award-winning private healthcare clinics in the UK as a Receptionist.
This is a full-time position working shifts on a 2-week rota basis - on week 1 you will work the hours of 7am-3pm and on week 2 you will work 9am-5pm.
As a Receptionist, you will provide a continuous, quality service to all patients and visitors by managing the patient flow efficiently, delivering excellent customer service and a world-class patient experience.
Key Responsibilities:
*Always provide the highest standard of patient care, ensuring all patients, staff and visitors receive a warm, professional and courteous welcome on arrival to the clinic.
*Always deal effectively and efficiently with general enquiries.
*Always demonstrate an excellent telephone manner.
*Maintain patient confidentiality at all times.
*Process payments and update patient record transactions appropriately.
*Ensure a high level of accuracy when recording patient information.
*General administrative duties (organising prescriptions/booking taxis/filing/photocopying/letter typing).
*Booking and scheduling patient appointments.
*Receive deliveries and distribute accordingly.
*Always maintain cleanliness and hygiene levels in reception areas.
*Provide patients with accurate and up to date information on request (via multiple channels).
*Maintain up-to-date knowledge of current procedures and policies.
*Work closely with all departments to ensure a smooth patient journey for every patient.
*Provide administrative support to other departments where required.
About You:
*Ideally you will have experience in a similar customer facing role.
*Previous administration experience is essential.
*Your excellent communication skills will enable you to confidently build rapport with patients and visitors whilst also remaining professional.
*You will be approachable, warm and welcoming.
*You will be exceptionally empathetic with a passion for patient/customer service.
*You’ll have exceptional organisational skills with the ability to prioritise your workload.
*You will be PC literate.
The Benefits:
*£25,000 per annum
*33 days annual leave (inc. 8 bank holidays)
*Buy/sell holiday scheme (after 2 years’ service)
*Pension scheme
*Private healthcare
*Employee assistance programme (EAP scheme)
*Enhanced maternity leave (after 2 years’ service)
*Company social events
If this position sounds like the perfect role for you, then please apply today!
Receptionist / Reception / Administrative Assistant / Admin Assistant / Administrative Assistant / Customer Service Advisor / Manchester / Cheshire / Lancashire / North-West / North West / Liverpool / Wilmslow / Stockport / Cheadle / Knutsford / Northwich / Alderley Edge / Altrincham / Sale / Macclesfield / Sandbach / Crewe / Holmes Chapel / Warrington
Job number 1826101