IT Support Desk Analyst
other jobs Aspire Jobs
Added before 3 Days
- England,South East,Hampshire
- full-time
- Competitive salary
Job Description:
Location: Ringwood
Salary: £Dependent on experience
Hours: Monday - Friday; 8.30am - 5pm (1 hour lunch), 3 days working from home, 2 days in the office (days to be confirmed)
Benefits for the IT Support Desk Analyst:
*25 days holiday
*Hybrid working - 3 days working from home, 2 days in the office (days to be confirmed)
*Pension - Auto Enrolment - 6 % Employer and 2% Employee
*Parking
*Flexed holiday, Optional Cash Plan
*Training provided
Aspire Jobs are delighted to be working with a well-established and growing Company based in Ringwood who are looking to recruit an IT Support Desk Analyst on a permanent basis. This vital role will ensure the operational delivery and maintenance of IT solutions across the organisation.
Responsibilities of the IT Support Desk Analyst:
*Provide 1st/2nd level support
*Troubleshoot and resolve problems
*Maintain existing infrastructure
*Resolve complex problems experienced by end users
*Ensure day to day IT facilities are available to all staff across all sites
*Analyse IT and communication activity
*Work closely with the IT Director to plan and implement IT strategy to ensure productivity is maintained across the business.
*Support training plans of the Company and provide training on IT
Requirements of the IT Support Desk Analyst:
*Experience within IT Support
*Background within 1st or 2nd level support
*Ability to troubleshoot and resolve problems
*Good communication skills
*Knowledge of Active Directory, MS Office, IBM/HCL Notes and Domino environment
*Ability to prioritise workload and maintain deadlines
*Excellent attention to detail
*Transport is essential due to regular travel to other sites
Salary: £Dependent on experience
Hours: Monday - Friday; 8.30am - 5pm (1 hour lunch), 3 days working from home, 2 days in the office (days to be confirmed)
Benefits for the IT Support Desk Analyst:
*25 days holiday
*Hybrid working - 3 days working from home, 2 days in the office (days to be confirmed)
*Pension - Auto Enrolment - 6 % Employer and 2% Employee
*Parking
*Flexed holiday, Optional Cash Plan
*Training provided
Aspire Jobs are delighted to be working with a well-established and growing Company based in Ringwood who are looking to recruit an IT Support Desk Analyst on a permanent basis. This vital role will ensure the operational delivery and maintenance of IT solutions across the organisation.
Responsibilities of the IT Support Desk Analyst:
*Provide 1st/2nd level support
*Troubleshoot and resolve problems
*Maintain existing infrastructure
*Resolve complex problems experienced by end users
*Ensure day to day IT facilities are available to all staff across all sites
*Analyse IT and communication activity
*Work closely with the IT Director to plan and implement IT strategy to ensure productivity is maintained across the business.
*Support training plans of the Company and provide training on IT
Requirements of the IT Support Desk Analyst:
*Experience within IT Support
*Background within 1st or 2nd level support
*Ability to troubleshoot and resolve problems
*Good communication skills
*Knowledge of Active Directory, MS Office, IBM/HCL Notes and Domino environment
*Ability to prioritise workload and maintain deadlines
*Excellent attention to detail
*Transport is essential due to regular travel to other sites
Job number 1826468
metapel
Company Details:
Aspire Jobs
Company size: 1–4 employees
Industry: Other
Owner, Helen Stacey, has over 34 years industry experience with ten of those running a multi-outlet recruitment business as a Main Board Director.Our ...