Events Manager
CantelloTayler Recruitment are currently recruiting for an Events Manager to join our client based in Marlow.
Reporting to the Head of Business Operations, the roles of Event Senior Project Manager/Project Manager (SPM/PM) are pivotal within our company, with full responsibility for the coordination and delivery of clients’ events, from contract implementation to final billing, and with the expectation of providing excellent service in line with client expectations and company standards.
Specific tasks vary between clients and programs, however our SPM/PMs are responsible for understanding and responding to each client’s meeting objectives, for providing high quality logistics management and for ensuring compliance with client MSAs, SLAs, work orders, contracts and regulatory guidelines.
We are looking for resilient, hard-working and self-reliant team players, who are able to communicate professionally and effectively at a senior level, and to multi-task and operate effectively under pressure in a customer facing environment. You must have a keen eye for detail, be able to work without supervision to tight deadlines, have experience of managing others, and be enthusiastic and able to travel worldwide.
The successful Events Manager will be responsible for:
PROJECT MANAGEMENT
*Manage client requirements in line with program/project objectives
*Develop and ensure key milestones are met for each project
*Provide key client and project team communications to support project planning
*Oversee project coordination team to deliver optimum participation and delegate satisfaction
*Ensure use of company project management tools and processes
*Manage venue logistics including rooming, meeting space and F&B requirements; negotiate additional hotel needs; monitor attrition dates and cancellation policies
*Manage suppliers including destination management company, travel provider(s), designers, printers and other third-party contractors, ensuring contracted services are monitored and delivered to budget
*Travel to conduct site inspections and supplier planning meetings if required
*Travel on site as part of delivery team if required; manage project and staff on site
*Ensure events are delivered in compliance with the relevant industry and country regulations and Health & Safety regulations
*Work with Head of Business Operations to provide client with SLA or cost saving reports
*Conduct project debrief with client
FINANCIAL
*Manage project costs to remain within approved budget; alert meeting owner of changes, seeking the proper approvals to increase budget if required
*Manage client billing in line with payment schedules
*Maximize profitability through supplier negotiation and additional services to clients
*Identify and report cost savings
*Submit final accounts accurately and within the agreed timelines
*Utilize preferred supplier programs
*Maintain accurate records as outlined in client policies and procedures for reporting
*Work with Head of Operations to forecast overall program financials and ensure monthly tracking
COMMUNICATION
*Accurate written and verbal communication
*Maintain proactive, positive, open lines of communication with clients to ensure understanding of expectations and client satisfaction
*Conduct regular scheduled status meetings with Head of Operations
*Conduct regular scheduled status meetings with client and stakeholders from pre-launch through program operation and ensures program objectives are executed.
*Develop strong relationships with multiple contacts within client and supplier organisations
The Events Manager will have:
*In terms of experience, the successful candidate will have worked as an Event SPM/PM with end-to-end responsibility for deliverables and financial performance, for 3-5 years, preferably in the healthcare sector.
*Project managers are preferably graduates with the CMP qualification, with highly developed literacy and numeracy skills, some knowledge of the Cvent Technology platform.
*Intermediate to Advanced Microsoft Office Skills.
*This role is hybrid after passing probation
*International travel required
If this Events Manager role is of interest to you, please click apply or contact Charlotte Harding in our Egham office.