Client Onboarding Specialist
Kingston-Upon-Thames

Are you detail-oriented, proactive, and motivated to enhance the client onboarding experience? Join a dynamic and dedicated specialist team focused on streamlining and accelerating onboarding processes. This role is central to ensuring clarity and efficiency in communication and processes both internally and externally.

This is an exciting opportunity to take ownership of client onboarding and compliance processes while working closely with legal professionals. You’ll play a vital role in ensuring adherence to regulatory requirements, delivering an exceptional client experience, and driving improvements across the board.

The Role
As a Client Onboarding Specialist, you will support lawyers and clients through all aspects of the Know Your Client (KYC) and Anti-Money Laundering (AML) processes. You will also handle client and matter setup, due diligence procedures, and conflict checking.

Your responsibilities will include:
*Supporting lawyers and clients to ensure compliance with KYC/AML requirements and due diligence procedures.
*Streamlining client onboarding processes and maintaining trusted relationships across the business.
*Monitoring, analyzing, and reporting on compliance with internal and regulatory procedures.
*Identifying risks and deficiencies, and escalating appropriately to mitigate issues.
*Managing a busy caseload while handling urgent ad hoc requests from the business.
*Delivering data-driven insights and presenting findings clearly and precisely.
*Proactively delivering solutions by understanding and anticipating business needs.
What We’re Looking For
*Technical Skills: Advanced Word and Excel skills, with experience in case and database management.
*Compliance Knowledge: Familiarity with KYC and AML regulations, and the ability to analyze complex onboarding tools and systems.
*Communication: Enhanced written and oral communication skills, with the ability to influence and guide others through complex processes.
*Attention to Detail: A meticulous approach to handling data and producing accurate reports.
*Organizational Excellence: Strong prioritization and time management skills to handle a dynamic workload.
*Collaboration: A team-oriented mindset, with the ability to build a dynamic and efficient team.
What’s in it for you? *Early responsibility and hands-on experience in a collaborative team environment.
*Comprehensive training and support to help you succeed.
*Hybrid working opportunities
*The opportunity to drive continual improvements in the client experience.
*A chance to work with a forward-thinking organization committed to excellence.

Interested? Reach out for a confidential conversation!