Sales Co-ordinator
DE24, Derby
£24,000 - £28,000 per annum
Full Time, Permanent
7:00am - 15:30pm Monday to Thursday, 7:00am - 12:00pm Friday!
We are looking for a highly organised, detail-oriented and motivated Sales Coordinator to join our client’s team. In this role, you will play a key part in supporting the sales team by managing client enquiries, processing sales and handling administrative tasks. Your goal will be to ensure smooth operations and a professional approach to meeting customer needs while driving sales success.
Responsibilities:
*Build and maintain strong relationships with internal and external stakeholders, including employees, customers and suppliers.
*Manage day-to-day customer enquiries and requests, providing timely and professional responses.
*Identify and pursue new opportunities within existing customer relationships and workstreams.
*Process and manage flow-through sales items efficiently.
*Ensure all sales opportunities align with the company’s required margins and risk tolerance.
*Communicate sales volumes and customer expectations to the production team to balance client demands with internal capacities.
*Register, manage and monitor sales and tender portals to identify relevant opportunities and gather market intelligence.
*Serve as the first point of contact for all customer-related queries and issues.
*Maintain regular communication with customers, answering questions and proactively checking in to foster strong relationships.
*Investigate, handle and resolve customer complaints and issues, coordinating with other departments as needed.
*Support marketing initiatives, including coordinating with marketing teams and assisting with trade events and conferences.
Requirements:
*Proven experience in a similar sales support or coordination role.
*Strong ability to manage multiple tasks and deadlines in a fast-paced environment.
*Self-motivated and capable of working independently while recognising when to seek guidance.
*Exceptional interpersonal skills with the ability to build strong relationships with stakeholders.
*Excellent communication and negotiation skills.
*Proficiency in Microsoft Office Suite.
*A passion for sales and a drive to progress in your career.
If you’re a proactive team player with a knack for sales and customer service, this role offers an exciting opportunity to contribute to a dynamic and growing team!