Property Loss Adjuster

Application Deadline: 20 December 2024

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Description
New opportunity for a talented and expanding team - Great career progression opportunities

Geographical Locations : Slough, Watford, Liverpool, Warrington, Bristol, Wales

As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.

What will your day look like: *Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
*Process all invoices and approve estimates within 5 working days of receipt/agreement.
*Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
*Full completion of all prepared site notes templates and associated documentation within set SLA’s
*Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
*Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
*Work to ensure correct policy interpretation and validation.
*Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
*In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
*Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
*Build good working relationships with clients and staff, internal and external to the Davies Group
*Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group
*Responsible for out of hours calls into the Davies Group via a pre-set rota
#INDUKI

Knowledge and Abilities: *Previous Property Loss Adjuster experience
*Already hold or working towards recognized professional qualifications at a diploma level
*Accuracy, attention to detail and an analytical approach
*Strong verbal and written communication
*Demonstrable experience of organizing and managing own workload is essential
*Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
*Excellent time management to be able to work to short/changing deadlines.
*Being prepared to work nationally on occasion with overnight stays.
*Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays
Benefits
Career & Purpose *Davies Innovation Lab
*Leadership training programme
*Funding for professional qualifications
*Thrive at Davies; learning opportunities
Environmental & Social *The Davies Foundation
*Local charity funding
*Pennies To Heaven
*Employee Resource Groups
*Employee volunteering programme
Financial Health *Pension, 5% employee and 5% employer contribution
*My Choices at Davies provides; High Street discounts and Financial wellbeing hub
*Life assurance: x4
*Refer a Friend
*Cycle to Work Scheme
*Lease car salary sacrifice
*Davies Incentive Plan
*Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing *Wellbeing centre; move, munch, money & mind focus
*Discounts with 100’s of UK retailers
*EAP; 24/7 confidential helpline
*25 days holiday, increases to 26 days after 5 years and 27 after 10 years
*Flexible working; hybrid, work from home or join a collaborative office space
*Dress for your day
*Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
*Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan