*Do you strive to deliver excellent customer service?
*Are you an enthusiastic individual?
*Are you comfortable with shift work?
If you said yes, yes yes.... then this could be the perfect opportunity for you!
Reed Talent Solutions are working with Cadent Gas on the search for a Streetworks and Reinstatement Administrator.
You will Provide streetworks and reinstatement administration support to the Network, A customer service background is ideal, however, as long as you display the right attitude and willing to learn and have excellent attention detail we would love to hear from you!
Who are Cadent Gas?
Cadent are excited to be part of the future of UK energy! Cadent have a clear roadmap that will drive performance to the forefront of the industry and support the UK government in achieving it’s net zero targets by 2050.
Cadent are making a difference through innovation and new ways of working. Cadent are shaping a cleaner, greener future for their 11 million customers whom they put at the heart of everything they do.
How can you help?
In the Streetworks and Reinstatement Administrator position, you will have the below key accountabilities -
*Provide administrative support to the team
*Provide advice and support via different communication channels
*Liaise with relevant Operations Teams to ensure successful management of streetworks and reinstatement
*Support the Network in raising streetworks permits on an ad-hoc basis using the current permitting systems and providing BCM resilience / support when necessary
*Review and jeopardy manage all permits I reinstatement defects issued to ensure they are worked to their legislative SLAs and no charges are incurred / mitigated
*Process all streetworks offences and validities within permitting systems
*Support Network Management Team, as and where required, to resolve issues and drive improvements
*Support in the day-to-day management of the current permitting systems
*Ensure highest standard of compliance with streetworks and reinstatement administration
*Deliver work efficiently and with precision within agreed processes, procedures, and timescales
*Accurately record, maintain, and distribute relevant necessary data
What do you need to know about the role?
*Start date: Monday 20th January 2025
*Pay rate: £13.01 per hour
*Payroll: Weekly one week in arrears
*Contract type: temporary assignment via Reed Talent Solutions
*Shift pattern: Onsite Monday-Friday 8am - 4pm
*Location: Planetary Road, Wolverhampton, WV13 3XA
*Assignment duration: 6 months (potential for extension or perm)
*Recruitment process: telephone interview with Reed (competency based and situational based judgement questions) and an on-site interview with Cadent Gas (date to be confirmed)
What we ask from you?
Is that you have the ability to actively listen and communicate confidently and effectively, you have experience in making accurate decisions under time pressure, you have previous use of computer systems, you have a desire to empathise with customers in a variety of circumstances, and you have the willingness to learn and develop.
Why apply?
Be part of something big. Help shape the future of gas for generations to come.
The site boasts free on-site parking including 67 electric vehicle charging points, chill out areas inside and out, coffee bar, onsite restaurant and a gym that is kitted out with all the latest equipment, which is free to use. A wide range of health and wellbeing services, engagement activities and employee support groups are also available.
If you have the experience detailed above and are interested in this opportunity, please apply for the role with an updated version of your CV.
Thank you for considering this opportunity. We look forward to reviewing your application.