Enforcement Commercial Director
We are seeking an experienced and dynamic Enforcement Commercial Director to lead a large team responsible for driving the commercial success of our enforcement services. This pivotal role will oversee account management, client retention, new business development, and pre-sales activities, while ensuring seamless collaboration with our Bid Director, Operational Directors, and Enforcement Directors. You will be responsible for managing contracts, ensuring compliance with contractual obligations, and delivering value-added services to clients. Additionally, you will take the lead on conferences, events, and awards initiatives to further the company’s visibility and industry reputation.
What you’ll be doing:
*Team Leadership & Management – lead, mentor and manage a large, cross-functional team and foster a collaborative and high-performance culture that aligns with organisational goals.
*Account Management & Client Retention – oversee the management of key client accounts, ensuring long term partnerships and high satisfaction. Develop strategies to improve client retention while proactively identifying opportunities for upselling.
*New Business Development – drive new business opportunities in alignment with company goals and work closely with our pre-sales and business development teams to secure high value contracts
*Pre-Sales Support – partner with the Bid Director and relevant teams to develop tailored solutions and respond to client needs and RFPs
*Contract Management & Value Add – take ownership of contract negotiations and ensure compliance with all SLAs and contractual obligations, while working closely with legal and operational teams to ensure effective management of contracts.
*Partnership with Operational and Enforcement Directors – ensure smooth execution of enforcement services, collaborating on operational challenges, client feedback and continuous improvement initiatives.
*Conferences, Events, and Awards Leadership – lead our participation in industry conferences, events and award submissions, enhancing brand visibility and strengthening relationships.
What we’re looking for:
*Proven experience in a senior commercial management role, preferably within the enforcement or related sectors.
*Strong leadership abilities with experience managing large, diverse teams.
*Excellent understanding of account management, client retention strategies, and business development techniques.
*Exceptional contract management skills, with a keen eye for detail and a focus on delivering value for clients.
*Ability to collaborate effectively with operational, enforcement, and bid management teams.
*Experience in delivering value-added services and creating innovative solutions.
*Excellent communication, presentation, and negotiation skills.
*A strong network of industry contacts and a track record of success in driving new business and managing key accounts.
*Demonstrated ability to lead at conferences, events, and award programs, increasing brand recognition and positioning the company as an industry leader.
Why you should apply:
*Your wellbeing matters: Healthcare cash plan, perks to suit your lifestyle and cycle to work scheme
*Planning for your future: Pension contribution, enhanced maternity/paternity package (subject to eligibility) and life insurance
*Striking a balance: annual leave + bank holidays to allow you to recharge outside of work
Ready to join us on this exciting journey?
Apply today and a member of the team will be in touch to discuss this great opportunity. 
We are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.?