The ideal candidate for the Transactions Associate role will have strong SSC/OTC experience, particularly in Credit Control and Accounts Receivables, and prior experience with SAP. Key traits include teamwork, self-confidence, self-management, customer service skills, technical expertise, and professionalism. Flexibility, adaptability, and emotional resilience are also essential for success in this role, ensuring effective problem-solving and a proactive approach to challenges.
What you’ll do:
As a Transactions Associate in the Order To Cash Group, you will play a crucial role in supporting the transactional delivery of OTC. Your day-to-day responsibilities will include managing customer payments, reviewing aged debts, chasing outstanding debts, performing credit checks, and managing credit blocked orders. You will also prepare documentation for monthly controls and audit requirements, ensure all SLA’s and KPI’s are met, and follow SSC OTC processes efficiently.
*Allocate Customer payments
*Review and manage customers aged debt
*Chase customers for outstanding debt
*Perform credit checks via credit reference agencies
*Manage credit blocked orders
*Prepare documentation for monthly controls and audit requirements
*Ensure all SLA’s and KPI’s are met
*Follow SSC OTC processes efficiently and effectively in line with the Group Credit Policy
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates