Description The File Handler will manage a caseload of varied EL/PL cases on behalf of a number of insurance clients and public authorities.  The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases.  The majority of the cases will be fast-track PL claims but with the potential to handle intermediate track cases up to £100K. Cases will be handled on a delegated and non-delegated authority basis. 


Key Responsibilities *Considering concepts and merits of primary and secondary liability in employer and public liability claims.
*Handling cases, which are specific to public authority functions, such as highway claims.
*Handling matters in accordance with client SLA’s
*Initial report/review and setting strategy for the management of the claim
*Reviewing evidence (eg. Witness statements, GP records, Occupational Health/ Personnel records, property inspection reports).
*Dealing with Disclosure
*Conducting investigations.
*Conducting CMC’s and applications.
*Review and report re exchange of evidence, receipt of medical evidence, joints statements or at any other stage.
*Instructing Counsel/investigators/medical and other experts.
*Drafting questions to medical experts.
*Costs Schedules.
*Dealing with routine correspondence & reviewing matters throughout.
*Drafting in general
*Research.
*Counter Schedule.
*Pre-Trial reports.
*Attending Conferences and Trial with Counsel.
*Preparing/checking Trial Bundles.
*CRU appeal.
*To ensure compliance with the SRA Standards & Regulations.
Working Hours 
35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Office location for this role is Bolton


Skills, Knowledge and Expertise Recruitment Criteria:
*Experience of handling a caseload of EL/PL files. 
*Previous litigation experience.
*Meeting targets.
*Positive, confident and enthusiastic.
*Good advocacy skills.
*Excellent listening, verbal and written communication skills.
*Good client care skills and evidence of working to client guidelines on a non-delegated basis.
*Ability to prioritise work, keep to deadlines and work under pressure.
*High level of analytical skills.
*Ability to make decisions and delegate effectively.
*Ability to anticipate problems and identify solutions.
*Ability to maintain concentration and pay attention to detail.
*Driven to achieve.
*Excellent IT Skills.
*Ability to work within the Keoghs Shared Behaviour framework.
*The ability to demonstrate resilience and self-control.

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; 

We are connected
We are dynamic
We are innovative
We succeed together


Benefits *25 days holiday per year which increases with level of service  (opportunity to buy & sell 3 days) 
*Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
*Simply Health Care Cash Plan
*WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing 
*Death in Service
*Critical Illness Cover
*PHI/Income Protection ( Private health insurance)
*Pension Contribution based 5% Employee / 3% Employer 
*Cycle to Work Scheme*
*Tech Scheme*
*Season Ticket Loan*
*Gym Flex*
*Access to Online Discount Sites
*Discounted Gourmet Society Membership
*Discounted Tickets for Merlin Attractions nationwide
*Discounts at local retail outlets
*after successfully completing probation