Desktop and Systems Support Analyst
other jobs First Military Recruitment
Added before 1 hours
- England,London,City of London
- full-time
- £30,000 - £32,000 per annum
Job Description:
AL814: Desktop and Systems Support Analyst (6 Months FTC)
Salary: £30,000 - £32,000
Location: Covent Garden, London
Overview:
First Military Recruitment are currently seeking a Desktop & Systems Support Analyst on behalf of one of our clients.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:
*Provide excellent customer service to all users of the helpdesk.
*Be proactive and professional in approach.
*Work to deadlines and prioritise workload.
*Log and answer calls coming into the helpdesk.
*Assist in the preparation work of internally held events.
*Adhere to all necessary internal systems, policies and procedures.
*Liaise with end users regarding to their requirements.
*Liaise with third party companies in order to support users.
*Organise hardware disposal.
*Help to create and maintain the departmental procedures and other documentation.
Skills and Qualifications:
*Must have extensive experience in a Windows 10/11 professional environment as well as Office 365.
*Office 365 Admin, Sharepoint, Intune, Teams and Office 365 applications.
*Ability to troubleshoot end-user desktop hardware and software issues.
*Possess good technical ability and be able to perform a broad range of technical support tasks.
*Ideally secretarial knowledge/skills.
*Basic network troubleshooting.
*Build and configure Windows 11 desktop PCs/laptops using InTune.
*Install and configure desktop applications as per individual user requirements.
*Any Apple OS support experience will be a major plus for this role.
*3-4 years desktop support experience in a domain environment.
*Any professional certification will be a huge plus.
*Excellent telephone manner.
*Good verbal and written communication skills.
Benefits:
*BUPA private medical cover.
*Pension (3.5% employee & 9% employer contributions – increasing to 12%).
*Free life assurance.
*Holiday (25 days increasing to 30 days).
*Interest free season ticket loan.
*Gym membership (subsidised).
*Employee assistance programme.
*Flexible working.
Salary: £30,000 - £32,000
Location: Covent Garden, London
Salary: £30,000 - £32,000
Location: Covent Garden, London
Overview:
First Military Recruitment are currently seeking a Desktop & Systems Support Analyst on behalf of one of our clients.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:
*Provide excellent customer service to all users of the helpdesk.
*Be proactive and professional in approach.
*Work to deadlines and prioritise workload.
*Log and answer calls coming into the helpdesk.
*Assist in the preparation work of internally held events.
*Adhere to all necessary internal systems, policies and procedures.
*Liaise with end users regarding to their requirements.
*Liaise with third party companies in order to support users.
*Organise hardware disposal.
*Help to create and maintain the departmental procedures and other documentation.
Skills and Qualifications:
*Must have extensive experience in a Windows 10/11 professional environment as well as Office 365.
*Office 365 Admin, Sharepoint, Intune, Teams and Office 365 applications.
*Ability to troubleshoot end-user desktop hardware and software issues.
*Possess good technical ability and be able to perform a broad range of technical support tasks.
*Ideally secretarial knowledge/skills.
*Basic network troubleshooting.
*Build and configure Windows 11 desktop PCs/laptops using InTune.
*Install and configure desktop applications as per individual user requirements.
*Any Apple OS support experience will be a major plus for this role.
*3-4 years desktop support experience in a domain environment.
*Any professional certification will be a huge plus.
*Excellent telephone manner.
*Good verbal and written communication skills.
Benefits:
*BUPA private medical cover.
*Pension (3.5% employee & 9% employer contributions – increasing to 12%).
*Free life assurance.
*Holiday (25 days increasing to 30 days).
*Interest free season ticket loan.
*Gym membership (subsidised).
*Employee assistance programme.
*Flexible working.
Salary: £30,000 - £32,000
Location: Covent Garden, London
Job number 1831482
metapel
Company Details:
First Military Recruitment
As a trusted recruitment partner we aim to identify the very best ex-military and defence sector talent that is on the market. We specialise in techni...