AFH Wealth Management is proud to be one of the UK’s leading independent financial advisory and wealth management firms.
We believe that our success starts with our people. If you are determined to succeed and eager to take on new challenges, you’ll find a variety of exciting career opportunities at AFH. This is a full-time, permanent opportunity, with hybrid working, and a competitive salary and range of benefits.
This role will be key in enhancing operational efficiency and reducing future incidents by addressing underlying issues and implementing preventive measures..
As our Root Cause Analysis Specialist, you will be responsible for:
*Conducting Root Cause Analysis (RCA). Leading detailed investigations of system and process breaches, using structured RCA methodologies to identify the underlying causes of issues.
*Developing Corrective Action Plans and preventive strategies to address identified root causes and prevent recurrence.
*Gathering and analysing data related to breaches, identifying patterns and trends to proactively address vulnerabilities.
*Reviewing and documenting existing processes, identifying opportunities for process improvement and system optimisation to minimise breaches.
*Evaluating the impact of identified breaches and assessing the potential risks associated with process gaps, ensuring that timely mitigations are in place.
*Partnering with stakeholders across departments to ensure the adoption of root cause findings and action plans, providing regular updates and reports on progress and results.
*Developing and delivering training sessions and workshops to increase awareness of root cause analysis and continuous improvement across the organisation.
What we are looking for in our ideal RCA Specialist:
*Experience in root cause analysis, process improvement, or a related role.
*Proven track record in conducting RCAs and reducing system or process breaches in a fast-paced environment.
*Experience with RCA methodologies such as 5 Whys, Ishikawa (Fishbone) Diagrams, or other structured problem-solving tools.
*Experience of scoping and delivering change initiatives with good understanding of project and change management methodologies.
*Familiarity with data analysis and reporting tools.
*Knowledge of risk management and process improvement methodologies such as Six Sigma, Lean, or similar is preferred.
*Strong organisational and time-management skills
*Ability to work under pressure and manage multiple projects simultaneously
*Strong analytical and critical-thinking skills.
*Excellent communication and interpersonal abilities.
*Ability to collaborate and influence cross-functional teams.
Benefits and Perks at AFH
*Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service.
*Social perks - To recognise and celebrate employees’ great work we are all invited to our annual Christmas and Summer parties.
*Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit.
*Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service.
*Health and wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits.
*Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals.
*Shopping discounts - Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses.
Apply today to register your interest in joining our team