This role provides key support as first point of contact for a range of day-to-day HR queries from internal and external customers, providing advice and guidance on HR processes, procedures and low-level ER. Interest in personal development in the HR or L&D field is essential.
Client Details
Michael Page is working with a well established company in Southampton, our client is a leading compliance specialist for e-commerce sellers. The advent of the internet has allowed them to connect with each other across the globe through trade in a way never possible before. With this still relatively new concept comes a range of new obligations, legislation and laws.
Description
The key responsibilities for the HR Advisor role are:
Human Resources
*Act as first response to general employee enquiries and management of the HR Inbox.
*Support Group Senior HR Advisor in Employee Relations such as capability investigations, mediations, grievances and disciplinaries.
*End-to-end ER support to managers for low-risk cases and performance management.
*Updating and maintaining HR profiles on PeopleHR ensuring that all documentation is stored correctly.
*Chasing for new starter documentation, such as qualifications, medical questionnaires, proof of right to work in the UK, proof of address and proof of ID.
*Proactively ensuring that New Starters have all necessary equipment and receive adequate training at the Onboarding stage.
*Logging visa expiry dates on PeopleHR and chasing for renewal paperwork in a timely manner.
*Updating confidential information using the internal HR system, respecting the need for confidentiality and Data Protection.
*Monthly reporting on HR data e.g. absenteeism, turnover with a proactive approach to raising concerns to the Group Senior HR Advisor.
*Identifying opportunities and solutions for improvement of processes.
Learning and Development
*Assist in the creation of eLearning to aid learning in different departments across the group.
*Deliver training to junior employees e.g. Mentor scheme, New Starters.
*Management of all aspects of the LMS.
*Ownership of the competency matrix, keeping this updated as job descriptions change, and new ones are added.
*Update training records accordingly on PeopleHR for new and existing staff, with the view of all staff having an up to date and complete training record.
*Provide feedback and data from learning carried out across the business and identify needs for future training planning, based on these metrics.
Profile
The successful candidate for the HR Advisor role is someone with the following:
*Willing to study for CIPD level 5
*Good attention to detail.
*Excellent communication skills.
*Previous experience in HR administration.
*Be a fast learner and be able to hit the ground running.
*Strong computer skills, including Microsoft Office (Word, Excel, Outlook), internet, and Applicant Tracking Systems.
*Self-starter with excellent time management, multi-tasking and organisational skills.
*Strong work ethic and sense of integrity, trustworthiness and ability to maintain a high level of confidentiality.
*Ability to learn and adapt quickly.
*Ability to stay calm under pressure and to keep to strict deadlines.
*Skilled at prioritising obligations.
*Personable and strong relationship builder.
*Commercial awareness.
*Independent work ethic.
Job Offer
The candidate for the HR Advisor role will receive the following:
* *22 days of annual leave plus Bank Holidays with the option of purchasing up to 5 extra days through salary sacrifice.
*Birthday off after 1 year length of service.
*Pension scheme with Royal London with employee contributions of minimum 5% and employer contributions of 3% which is deferred for the first 3 months of service.
*A collaborative culture of continuous learning with Learning and Development opportunities for career progression, alongside support with professional qualifications where applicable.
*Private Healthcare Insurance with Vitality Health care after completing probationary period.
*Cycle2Work scheme available through salary sacrifice.