Customer Service Advisor  *Annual Salary: £24,000
*Location: Watton
*Job Type: Monday - Thursday 9am - 4pm
Join our clients dynamic team as a Customer Service Advisor and embark on a rewarding career in a supportive and professional environment. This role is perfect for someone who is proactive, detail-focused, and passionate about helping businesses.
Day-to-day of the role: *Setting up new files, including collating necessary documents such as Terms and Conditions, Proof of Debt, Company Searches, and debtor and customer contact details.
*Entering information into the system and sending out the first chase letter via post.
*Chasing payments via email and phone, sending copy invoices, and various chase emails.
*Using different client systems for debt recovery processes.
*Updating other general internal systems and chasing up client leads.
*Supporting other team members during times of absence, holiday, or work fluctuations.
Required Skills & Qualifications: *High level of accuracy and attention to detail.
*Good telephone manner and customer service experience.
*A can-do attitude and a problem-solving mindset.
*Training will be provided, but previous experience in a similar role would be beneficial.
Benefits: *Competitive pay.
*Comprehensive training and professional development.
*Opportunity to work in a growing and dynamic industry.
*Supportive team environment.
*4-day work week (Monday to Thursday, 9am-4pm).
To apply for the position, please submit your CV online or to