Job Title: Field Service Engineer

Location: Exeter, UK

Salary: £28000 p.a + Benefits
About the Role:

We are seeking a skilled and proactive IT Field Service Engineer to join our team in Exeter. This role is an exciting opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional IT solutions to clients.
Key Responsibilities:
*Install, configure, and maintain IT hardware and software at client sites.
*Diagnose and resolve technical issues, including network and system troubleshooting.
*Provide support for desktop, server, and network environments.
*Perform routine maintenance and upgrades to ensure optimal system performance.
*Deliver excellent customer service, offering clear communication and tailored solutions.
*Maintain accurate service records and documentation for all work undertaken.
*Stay updated with the latest IT technologies and best practices.
About You:
*Proven experience as an IT Field Service Engineer or similar role.
*Strong technical expertise in hardware, software, and networking.
*Familiarity with operating systems (Windows, macOS, Linux) and server management.
*Excellent problem-solving skills and attention to detail.
*Strong communication and customer service skills.
*Ability to work independently and adapt to changing priorities.
*Full UK driving license is essential.
*Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus.
What our Client Offer:
*Competitive salary and performance-based incentives.
*Company vehicle and tools provided.
*Opportunities for ongoing training and professional certifications.
*A supportive team and a collaborative work culture.
*Career progression opportunities within a forward-thinking IT organisation.