Customer Relationship Manager
other jobs Bright Selection
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  • England,London,City of London
  • full-time
  • £45,000 - £50,000 per annum
Job Description:
Customer Relationship Manager Role with Prestigious Flagship Luxury Care Home
£50,000 + OTE
Central London
An exciting opportunity has arisen for a Customer Relations Manager to join a leading luxury care provider at their prestigious flagship location in Central London. This role combines responsibility for generating interest in care home services and retirement living properties, ensuring a seamless experience for prospective residents and their families.
You will be at the forefront of shaping and delivering a first-class customer journey, driving occupancy for luxury care homes and retirement properties, and representing the brand to local stakeholders and communities.
Responsibilities (include but are not limited to)
*Proactively generate and manage inquiries, converting them into admissions and sales for care home and retirement living offerings.
*Identify and execute local marketing opportunities to promote services, increasing visibility and engagement.
*Build and maintain connections with key influencers, organisations, and partners to drive interest and referrals.
*Coordinate and oversee sales events, exhibitions, and promotional activities.
*Manage online and offline marketing, including social media, websites, and branding efforts.
*Collaborate with Home Managers and central teams to align strategies and achieve occupancy and sales targets.
Requirements
*Demonstrable success in a Customer Relationship Manager role within the luxury care or retirement living sector.
*Strong understanding of marketing channels, including social media, websites, and local advertising.
*Confident, professional communicator with excellent relationship-building skills.
Remuneration
*£50,000 + OTE
This is a rare opportunity to join an established and reputable organisation, supporting an exclusive flagship service while driving growth in care and retirement living.
For more information, please contact Lisa-Maria Kirwan at Bright Selection Ltd.
Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this.
Job number 1833682
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Company Details:
Bright Selection
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