Retail Cleaning Manager
  • England,London,City of London
  • full-time
  • £50,000 - £60,000 per annum
Job Description:
Role: Retail Cleaning Manager
Salary: £50k-£60k plus benefits
Job Status: Permanent/Full-Time
Location: West London
Vacancy Reference: VR/05219
Role Description:
Bridge Recruitment are currently networking for our Client, a well-established company providing professional cleaning solutions to some of the biggest names in retail and distribution. They are looking to appoint a Retail Cleaning Manager to join their Team at an iconic retail site in London. As Retail Cleaning Manager, you will be expected to manage a large cleaning operation delivering the highest of cleaning standards. The ideal Retail Cleaning Manager will have extensive experience in managing a large team and have experience in client management in an accounts-based environment. This is an exciting opportunity to work in one of the most prestigious retail sites in London for a forward-thinking, passionate business. The site is a renowned department store in London, famous for its innovative retail concepts, luxurious product offerings, and iconic architecture, making it a popular destination for shoppers and tourists alike.
Responsibilities:
* Managing a large operation where cleaning standards must be of 5 star quality

* Management of cleaning in a retail environment

* Managing up to 200 members of staff

* Developing client relationships

* Identify, analyse and apply correct process flow for service delivery

* Carrying out site cleaning audits to ensure a high level of service is being provided throughout the site, providing staff with feedback and training where necessary

* Attending regular contract meetings, to review and measure the delivery against contractual KPI’s

* As Account Manager you will be expected to encourage and support a continuous improvement process as an integral part of service delivery increasingly adding value to both the business and the client

* Managing a team of cleaners plus a Management Team

* Producing reports of performance

* Rolling out technology to further support the management of the contract and team

Requirements:
* Extensive experience in managing a large team

* Demonstrative experience of client liaison

* HSE experience and understanding is required

* Superior interpersonal communication skills are essential

* Excellent leadership and motivational people management skills

* Professional acumen, with excellent senior level influencing and stakeholder management skills

* Ability to work openly and collaboratively at all levels to maximise overall organisational health

* Excellent interpersonal, communications and presentation skills

* Task focused as well as people centred

* Capable of translating strategic intent into immediate successful delivery

* Proven track-record in delivering complex outsourcing projects to financial close

* Strong sense of urgency and desire to succeed
Job number 1834647
metapel
Company Details:
Bridge Recruitment Group Ltd
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