Engineer & Service Co-ordinator

Sevenoaks

£28,000 - £32,000 DOE
8.30-4.30pm Monday - Friday. Office Based.

26 days holiday allowance + BH, Yearly bonus, Free Parking, Private Healthcare, Generous pension contribution and much more!
Are you a motivated and driven individual looking for an exciting opportunity to join a dynamic team? We are currently hiring for the position of Service Coordinator with our client based in Sevenoaks.
As a Service Coordinator, you will play a pivotal role in ensuring the smooth operation of our client’s maintenance services and manage all relevant administration for this busy team.
Responsibilities:
*Pre-plan maintenance visits for field-based engineers, ensuring efficient allocation of resources.
*Deal with customer enquiries and breakdowns over the phone, providing excellent customer service.
*Liaise with engineers on the phone to assist with scheduling and coordination.
*Prepare RAMs (Risk Assessment and Method Statement) for engineer’s site visits.
*Ensure that all activities comply with our client’s HSE policies and procedures.
*Administration tasks including logging of information for jobs, accurate input of contact information and updates, training course administration for engineers etc
Requirements:
*Experience in planning pre-planned maintenance / scheduling work is essential.
*Strong administration skills gained within similar industry. (Engineering/Manufacturing/Maintenance/Instillation)
*Ability to work under pressure and meet tight deadlines.
*Strong organisational and time management skills.
*Excellent problem-solving abilities, with the creativity to find effective solutions.
*Self-motivated, able to work independently and as part of a team.
*Strong IT skills
Why join our client’s team?
*Competitive salary ranging from £28,000 to max £32,000 per annum. Depending on experience.
*26 days holiday + bank holidays
*Annual bonus
*A dynamic and supportive work environment.
If you are a proactive and energetic individual with a passion for coordination and customer service, then this is the perfect opportunity for you.
To apply for this position, please submit your CV online for consideration for this role.
This role is being managed by Debbie Foster - Senior Consultant - Office Angels - - Tunbridge Wells.
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