An opportunity has arisen for an experienced Service Advisor with 1 year experience to join a well-established car dealership offering excellent benefits. This full-time role offers a basic salary of £28,000 - £28,500 & OTE Up to £36,000 plus uncapped bonus.
As a Service Advisor, you will be the first point of contact for customers, ensuring their vehicle servicing needs are met with professionalism and efficiency.
You will be responsible for:
*Greeting customers and identifying their service requirements.
*Providing clear and accurate cost estimates for vehicle repairs and maintenance.
*Scheduling service appointments and managing the workshop diary to ensure efficient workflow.
*Liaising with the workshop to track progress and ensure timely completion of repairs and servicing.
*Handling cash transactions and maintaining accurate records.
*Upselling additional services or products where appropriate.
What we are looking for:
*Previously worked for 1 year as a Service Advisor, Service Receptionist, Service Administrator or in a similar role.
*Possess experience in a customer-facing role
*Motor industry experience is beneficial.
*Proven experience in upselling products or services to enhance customer satisfaction.
*A full UK driving licence.
What’s on offer:
*Competitive salary plus attractive (OTE).
*25 days annual leave.
*Ongoing training and development opportunities.
*Employee discounts.
*Optional car schemes.
*Pension Scheme.
*Private medical insurance
*Private healthcare options available.
This is an exciting opportunity for a passionate someone to take the next step in your career as a Service Advisor.
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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.