An exciting role has become available to work with our client, a leading nationwide service provider. This is a fantastic opportunity for somebody looking for a first step in their career. Our client is keen to support you with your career progression.
This role is a permanent, full time position and is on site - based in Chandlers Ford.
Key benefits for the Customer Service Advisor:
*23 days holiday plus bank holidays, rising to 28 days
*Discounts and savings hub
*Healthcare cash plan
*Cycle to work scheme
*Robust Employee Assistance Programme
Key skills/experience for the Customer Service Advisor:
*Outstanding communication skills both verbal and written
*Able to work under pressure in a fast-paced, ever-changing environment
*An eye for detail, taking pride in your work and willing to go the extra mile to ensure quality
Key accountabilities for the Customer Service Advisor:
*Answering incoming calls, ensuring excellent customer service throughout
*Logging customer call outs into the company’s service system
*Updating and maintaining customer records
*Building rapport with customers by being professional, helpful, and flagging any customer concerns with the team
Please apply for the Customer Service Advisor role as directed!