Plumbing Department Manager
This is an exciting opportunity to join a family-owned builders’ merchant as they open a new Tottenham store in March 2025. They are looking for a Plumbing Department Manager to play a crucial role in supporting the day-to-day operations of the plumbing department. You will work closely with the Branch Manager to ensure the efficient functioning of the department and provide exceptional customer service.
Requirements:
*Working 48.5 hours per week, shifts between 6am-5pm Monday-Friday, and alternate weekends.
*Knowledge of plumbing materials and trends
*Experience handling trade quotes is essential
*Good interpersonal skills, confident and able to engage with customers.
*The ability to prioritise responsibilities under pressure and be self-motivated.
*Excellent sales and marketing skills
*Ability to manage people and delegate effectively.
Benefits:
*Annual salary £35-40k, depending on experience
*Pension Scheme
*Group Life Assurance
*Staff Discount
*Bonus structures
*Discounts on top brands, online stores, events, and attractions
*Cycle to Work Scheme
*Employee Assistance Programme
*Long Service Awards
*20 Days Annual Leave plus Bank Holidays
*Birthday Day Off
Responsibilities:
*Running the day-to-day operations on a busy plumbing counter.
*Address customer inquiries, resolve issues, produce trade quotes and provide expert advice.
*Drive the team to enhance sales.
*Delegate effectively and manage the rest of the team.
*Ensure all deliveries are processed quickly and efficiently.
*Assist in placing orders and ensuring stock availability.
*Liaise with other departments to ensure overall efficiency and increased customer satisfaction.
*Maintain an organised and visually appealing plumbing department.