Hardware Trade Counter Assistant
This is an exciting opportunity to join a family-owned builders’ merchant as they open a new Tottenham based store in March 2025.
As a Hardware Trade Counter Assistant, you will be the first point of contact for customers, providing expert advice, processing transactions, and ensuring the smooth operation of the trade counter.
Requirements :
*Working 48.5 hours per week, shifts between 6am-5pm Monday-Friday, and alternate weekends
*Excellent customer service
*Knowledge of hardware and building materials is desired
*Good interpersonal skills, confident and able to approach customers.
*Ability to work effectively as part of a busy team.
*The ability to prioritise responsibilities under pressure and be self-motivated.
Benefits:
*Annual Salary £25,000-30,000 - dependant on experience
*Pension Scheme
*Group Life Assurance
*Staff Discount
*Discounts on top brands, online stores, events, and attractions
*Cycle to work scheme.
*Employee assist programme
*Long Service Awards
*Annual Leave 20days plus bank holidays
*Birthday Day off
Responsibilities:
*Greet and assist our customers in a friendly and professional manner.
*Assisting with deliveries in and out of the store
*Dealing with any telephone queries effectively and communicating with customers and colleagues
*Ordering goods
*Respond positively and effectively to customer’s needs.
*Assist in the company stock counts.