ARE YOU THE ONE?
Are you ready to lead and inspire?
As a Field Training Manager, you’ll play a crucial role in shaping a world-class training team. You’ll drive performance, deliver exceptional training experiences, and lead innovative projects that enhance team capabilities and strengthen Samsung’s position as a market leader.
This role is dynamic and impactful. You’ll oversee operations, monitor, and improve performance, and identify growth opportunities that align with Samsung’s business objectives.
Using data analysis, you’ll craft strategies that make a tangible difference across channels, retailers, and stakeholders. Collaborating closely with the Head of Field Training and Operations, you’ll work with Samsung HQ to unlock new opportunities and foster a culture of excellence.
WHAT YOU’LL BE UP TO
TEAM DEVELOPMENT
Conduct regular accompaniments to ensure Best-in-Class training delivery.
Coach and manage the team, fostering motivation and delivering actionable feedback to elevate performance.
Identify development needs and provide structured training plans to build Best-in-Class trainers.
DRIVING PERFORMANCE AND GROWTH
Leverage data analysis and business insights to identify team and division opportunities, measure ROI, and track progress against business goals.
Create and execute tailored business plans to enhance the performance of the MX training team.
CHANNEL COLLABORATION
Manage designated training accounts, including mystery shop programs and channel engagement initiatives.
Work alongside other training managers to maintain consistency across channels and maximize impact.
PRODUCT AND LEARNING INNOVATION
Embrace new product launches by ensuring reports and training are aligned with business needs.
Provide feedback on innovative learning methods to enhance training effectiveness and engagement.
ARE YOU OUR PERFECT PARTNER?
*You’re skilled in effective management and leadership.
*You’re adaptable.
*You’re knowledgeable about the shopper journey and store environment.
*You’re capable of understanding and managing multiple, high-profile tasks.
*You’re able to communicate with and present to Senior Stakeholders, both internal and external.
*You’re experienced in working strategically with agencies and 3rd parties.
*You’re organised and proactive.
*You’re experienced in management within a retail or training environment.
*You’re experienced in training.
*You’re passionate and innovative.
*You’re an excellent communicator with strong communication skills.
*You’re qualified at Level 3 in training or management (or desire to achieve this qualification)
WHAT YOU CAN EXPECT FROM US
*Competitive Salary: £45,000 - £47,000 Per Annum
*Performance Bonus 10%
*Company Car
*Company Sick Pay
*HP Discounts
*Life Assurance: 4 times your annual salary
*Perkbox (Rewards Portal)
*ETHIC Values - Employee of the month: a chance to win a £500 lifestyle voucher!
*Development Opportunities– our teams have historically moved into all manner of other jobs!
WHO ARE WE?
We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.
At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.