Head of Data
Salary: £71,872
Position: Permanent, full time
Location: Birmingham/ Hybrid - minimum 2 days a week in the office
We are brave, we are ambitious, we are honest, and we are Citizen!
Head of Data - Lead the Data Revolution!
Are you a visionary leader ready to transform how data drives impact? Join us on an exciting journey as the Head of Data, a pivotal role shaping the future of our organisation.
Why this role?

This isn’t just another data role—it’s your chance to influence transformation on a grand scale. Reporting to the Director of Transformation, you will lead the charge in placing our Citizens first by designing and implementing strategies that harness the power of data. You’ll work across teams, building a culture that values high-quality, actionable insights to deliver exceptional service.
In housing you can make a real difference, the role of Head of Data will involve:
*Team Leadership: Build and inspire a high-performing, collaborative data team spanning multiple functions.
*Data Culture Champion: Be the catalyst for a data-driven mindset, showcasing the value of excellent data practices across the organisation.
*Strategic Innovator: Develop a cohesive data strategy, unifying systems and improving data quality to meet organisational goals.
*Senior Advisor: Serve as the go-to expert for data quality, guiding key decisions and ensuring alignment with transformation projects.
*Metrics & Monitoring: Define meaningful KPIs and provide senior management with clear updates on progress and data health.
*Data Architecture: Craft a future-ready data architecture, driving initiatives in areas like cleansing, compliance, and emerging technologies like AI and automation.
What we are looking for:
*Inspiring Leader: A track record of leading diverse teams, fostering engagement, and driving high performance.
*Data Strategist: Expertise in building roadmaps and navigating the challenges of centralised vs. decentralised data structures.
*Problem-Solver: Strong storytelling and collaboration skills, with the ability to turn challenges into actionable solutions.
*Tech-Savvy: Knowledge of digital tools and techniques, with a passion for leveraging emerging technologies.
*Continuous Learner: A commitment to staying ahead of industry trends and embracing innovation.
We would be really excited if you have:
*Understanding of SQL and other programming languages, knowledge of data warehousing and ETL processes, knowledge of data structures, collection approaches
We will be an employer of choice and invest in our people
To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. We will work together as one team and embrace our Citizen values.
We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do.
Competitive benefits:
*Annual leave purchase scheme - option to buy up to an additional 5 days per year
*Annual leave of 32 days per yearplus bank holidays
*AXA
*Enhanced family leave (maternity, paternity and adoption)
*Organisational Sick Pay
*Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match
*Life cover of three times your annual salary if you join the pension scheme
Health and Wellbeing
*We provide IT and Home Office equipment to support hybrid working
*Occupational Health
*EAP - a 24/7 telephone counselling service providing free, confidential advice.
*Cashback scheme - cashback on optical, dental, prescriptions and a range of other medical costs meaning the costs are covered for employees. The scheme also offers GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more!
*Access to Citizen’s Wellbeing initiatives and Wellbeing platform
Learning and Development
*Extensive learning and development opportunities.
*Opportunity to study for a professional qualification
*Opportunity to join the Staff Consultative Forum and EDI Forum.
Here at Citizen, our purpose is to provide homes that are a foundation for life.
With over fifty years of experience, we have grown to be one of the UK’s most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.
There are some fundamental challenges people in our communities’ face, and we want to be an organisation which can help them deal with these. So, we are working to solve some of the most pressing issues around housing and homelessness.
We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect. As part of our recruitment process, we carry out robust safeguarding checks.
Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk
Closing date: Friday 17th January 2025
Interview date: week commencing 27th January 2025 (to be confirmed)
Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.