Portfolio are proud to be exclusively representing our award-wining, SaaS client in their search for an Administrator. This role sits within the Service department and is a very fast paced role. We are looking for an administrator with excellent attention to detail and organisational skills, to migrate data onto a new system. you must have a keen eye for detail while working at fast pace. You will also need good customer service skills as you may be required to answer calls during busy periods. The company offers excellent progression pathways for hard working people as well as annual bonus and 6 monthly salary reviews. If you are looking for a new challenge, please apply today and we’ll be in touch!
Main Responsibilities
The main responsibilities will be:
*Safely and Securely export data from the legacy Online system
*Accurately input data into BrightHR in the correct format
*Liaise with internal Account Managers to understand Data Entry requirements
*Keep accurate record of work carried out in Excel and Salesforce
*Ensure Account Managers are updated by email when work is complete
*Liaise with clients by telephone and email when queries arise
*Work to timescales and Service Level Agreements
*Be available to take inbound calls to support the Service Desk
The above is not an exhaustive list of responsibilities and you may be expected to carry out additional tasks to support the needs of the Service team and business.
Required Skills and Experience
*An excellent working knowledge of Microsoft office particularly Excel
*Stakeholder management
*Excellent verbal and written communication skills
*Previous experience in data entry admin
BENEFITS
· 25 days’ holiday, plus bank holidays
· Day off on your birthday
· Cash plan for you (and your children, if any)
· Holidays increase after 2- and 5-years’ service.
· Contractual sick pay
· Private medical insurance after 5 years’ service
· Pension Plan and Life Insurance
· Pension plan contributions increase after 5- and 7-years’ service
· Holiday season bonus after 3 years’ service
· Profit Share Scheme
· Season Ticket loan scheme
· Cycle to work scheme and Free on-site Gym
· Access to Employee Assistance Programme
· Free breakfast every Monday and social sessions on the last Friday of the month with
· free food and drink - we call this Fab Friday’!
· Company incentives, access to discount schemes
INDMANJ