Job Title: Education Account Manager
Salary: Up to £40,000 per annum
Location: Remote (UK-based)
About Us: Chapman Tate Associates is excited to partner with a pioneering SaaS company whose innovative platform is transforming the educational landscape. Our client’s platform is widely used by schools to enhance learning experiences and streamline administrative processes.
Role Overview: We are seeking a dynamic and driven Education Account Manager to join our client’s team. This remote-based role is perfect for someone passionate about education technology and eager to make a significant impact in the sector. You will be responsible for managing and nurturing relationships with schools, ensuring they maximize the value of the platform.
Key Responsibilities:
*Develop and maintain strong relationships with school administrators and educators.
*Provide exceptional customer service and support to ensure high levels of satisfaction and engagement.
*Conduct product demonstrations and training sessions to help schools effectively utilize the platform.
*Identify opportunities for upselling and cross-selling additional features and services.
*Collaborate with the sales and marketing teams to develop strategies for customer retention and growth.
*Monitor and analyse usage data to provide insights and recommendations for improvement.
Requirements:
*Proven experience in account management, preferably within the education or SaaS sectors.
*Strong understanding of the educational landscape and the challenges faced by schools.
*Excellent communication and interpersonal skills.
*Ability to work independently and manage multiple priorities in a remote setting.
*Proficiency in using CRM software and other relevant tools.
*A proactive and solution-oriented mindset.
Benefits:
*Competitive salary up to £40,000 per annum.
*Flexible remote working environment.
*Opportunities for professional development and career growth.
*Be part of a forward-thinking company making a real difference in education.