Resident Services Manager
other jobs Cobalt Recruitment
Added before 5 Days
- England,London,City of London
- full-time
- £42,000 - £50,000 per annum
Job Description:
Job Title: Resident Services Manager (Dual Site)
Location: North/East London
Salary: Up to £50,000 per annum
About the Company: A leading Build to Rent provider in North and East London, committed to creating vibrant, sustainable communities and delivering exceptional service.
Position Overview: The company is seeking an experienced Resident Services Manager to oversee two key sites in North and East London. This role involves managing a team of up to 10 individuals, including maintenance professionals, resident service supervisors, and resident service assistants. The ideal candidate will have strong leadership skills and a health and safety qualification, ensuring residents enjoy a safe, well-maintained environment.
Key Responsibilities:
* Team Leadership:
* Manage and inspire a team of up to 10 staff.
* Provide guidance, support, and development opportunities.
* Conduct performance reviews and implement improvement plans.
* Resident Services:
* Oversee high-quality resident services.
* Resolve resident queries and concerns promptly.
* Coordinate resident events and community activities.
* Property Maintenance:
* Ensure both sites are maintained to high standards.
* Schedule and oversee repairs and improvements.
* Implement preventative maintenance programs.
* Health and Safety:
* Ensure compliance with health and safety regulations.
* Conduct safety audits and risk assessments.
* Promote a culture of safety among staff and residents.
* Operational Excellence:
* Manage budgets and resources effectively.
* Develop and implement operational policies and procedures.
* Monitor key performance indicators for continuous improvement.
Requirements:
* Proven experience in a similar role within property management or hospitality.
* Strong leadership skills with the ability to motivate a diverse team.
* Excellent communication and interpersonal skills.
* Health and safety qualification (e.g., NEBOSH, IOSH).
* Strong organizational and problem-solving abilities.
* Ability to manage multiple priorities.
Benefits:
* Competitive salary up to £47,000 per annum.
* Opportunity to work with a leading Build to Rent provider.
* Professional development and career growth opportunities.
* Supportive and collaborative work environment.
* Comprehensive benefits package.
If you’re interested please apply or send a CV directly to
Location: North/East London
Salary: Up to £50,000 per annum
About the Company: A leading Build to Rent provider in North and East London, committed to creating vibrant, sustainable communities and delivering exceptional service.
Position Overview: The company is seeking an experienced Resident Services Manager to oversee two key sites in North and East London. This role involves managing a team of up to 10 individuals, including maintenance professionals, resident service supervisors, and resident service assistants. The ideal candidate will have strong leadership skills and a health and safety qualification, ensuring residents enjoy a safe, well-maintained environment.
Key Responsibilities:
* Team Leadership:
* Manage and inspire a team of up to 10 staff.
* Provide guidance, support, and development opportunities.
* Conduct performance reviews and implement improvement plans.
* Resident Services:
* Oversee high-quality resident services.
* Resolve resident queries and concerns promptly.
* Coordinate resident events and community activities.
* Property Maintenance:
* Ensure both sites are maintained to high standards.
* Schedule and oversee repairs and improvements.
* Implement preventative maintenance programs.
* Health and Safety:
* Ensure compliance with health and safety regulations.
* Conduct safety audits and risk assessments.
* Promote a culture of safety among staff and residents.
* Operational Excellence:
* Manage budgets and resources effectively.
* Develop and implement operational policies and procedures.
* Monitor key performance indicators for continuous improvement.
Requirements:
* Proven experience in a similar role within property management or hospitality.
* Strong leadership skills with the ability to motivate a diverse team.
* Excellent communication and interpersonal skills.
* Health and safety qualification (e.g., NEBOSH, IOSH).
* Strong organizational and problem-solving abilities.
* Ability to manage multiple priorities.
Benefits:
* Competitive salary up to £47,000 per annum.
* Opportunity to work with a leading Build to Rent provider.
* Professional development and career growth opportunities.
* Supportive and collaborative work environment.
* Comprehensive benefits package.
If you’re interested please apply or send a CV directly to
Job number 1845703
metapel
Company Details:
Cobalt Recruitment
Company size: 100–249 employees
Industry: Recruitment Consultancy
Cobalt unlocks the true value of recruitment by leveraging over two decades of international real estate and construction expertise into one of the mo...