Credit Hire File Handler
Bolton
£23,000-£26,000 
Are you experienced in credit hire and passionate about delivering exceptional service? Our client are seeking a knowledgeable and proactive Credit Hire File Handler to join their team.
This role offers a fantastic opportunity to investigate complex credit hire claims from both a tactical and strategic standpoint. As a File Handler, you will conduct in-depth and technical investigations on claims submitted by designated opponents, with a focus on claims up to a value of £25,000.
Joining their team will provide you with an incredible opportunity to gain further experience in investigating and reducing credit hire claims for our Insurer clients.
Benefits:
*25 days of holiday per year, increasing with length of service (with the option to buy or sell 3 days)
*Hybrid working model (1 day in office, 4 days from home)
*Simply Health Care Cash Plan
*Pension Contribution
Key Accountabilities:
*Education: Minimum of 3 GCSEs or equivalent, with a degree preferred
*Ability to use own initiative
*Effective planning and prioritisation skills
*Excellent verbal and active listening abilities
*Strong telephone negotiation skills
*Adherence to work processes and strategies
*Ability to recognise and respond with sensitivity and tact
*Effective decision-making and composure under pressure
*Proficiency in Microsoft Word, Outlook, and experience with Case Management Systems preferred
*Minimum of 12 months experience in a credit hire environment
Technical knowledge to be developed:
*Understanding of Pre-Proceedings Credit Hire
*Familiarity with the life cycle of a file
*Knowledge of common law and litigation principles
*Comprehension of costs and protective offers
*Ability to prepare a case for litigation
Personal Development:
This role offers an opportunity to develop a range of legal skills under supervision.
The File Handler’s aptitude and desire to transition to different business units (such as litigated fast track, fraud, or multi-track work) will determine further career progression.
Leadership potential may also lead to opportunities in deputy and team leader roles.
Competencies:
*Effective communication
*Prioritising and organising
*Client skills
*Adaptability
*Interpersonal skills
*Commercial awareness
*Drive to succeed
Working Hours:
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.
Experience, Skills and Qualifications:
*Experience handling credit hire files with evidence of managing own case load
*Education: Minimum of 5 GCSEs or equivalent, with a degree or LPC preferred
*Ability to use own initiative
*Effective planning and prioritisation skills
*Excellent verbal and active listening abilities
If you are interested in this role apply or email