Elevation Recruitment Group is working with a market-leading business specialising in developing and integrating digital transformation solutions. They are looking for a Service Engineer to join their site in Glasgow.
Salary: up to £55,000
Benefits:
*25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year
*Flexible start and finish times, including flexi-Fridays
*Competitive Employee Referral Award Scheme
*Life Assurance
*Pension
*Payment of professional membership fees
*Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice
*Enhanced family-friendly policies
The Service Engineer will be responsible for providing high-quality technical support and service to clients including troubleshooting, repairing, and maintaining equipment, as well as ensuring a high level of customer satisfaction.
Key Responsibilities of the Service Engineer will include:
*Handle and respond to client incidents via call and attempt to troubleshoot and resolve over the phone
*Be able to respond to a client incident by travelling to sites at short notice and trying to resolve the incident
*Liaise with Clients to arrange planned trips and organise their specific requirements
*Mentor and guide junior engineers
*Drive technical discussions with the project teams and identify and resolve technical issues
We would be keen to speak with Service Engineers with the following:
*Proven experience as a Service Engineer or similar role.
*Specific working knowledge and expertise in PLCs
*Familiarity with and experience in the application of system integration processes, tools, and technologies
*Experience of software development/hardware integration.
*Experience working on client sites
Due to the nature of this role, you will need a valid driver’s license and willingness to travel as needed.
Apply now, or for a confidential discussion about this Service Engineers role, please contact Nicole Lloyd.