Mortgage Advisor
other jobs Sanderson
Added before 1 Days
- England,North West,Lancashire,Chorley
- full-time
- £33,000 - £36,000 per annum
Job Description:
Our leading client is seeking a knowledgeable and customer-focused Mortgage Advisor to join our team. In this role, you will be responsible for providing accurate mortgage advice to prospective customers, supporting the Society’s mortgage retention strategy, and ensuring a smooth application process.
Key Responsibilities:
*Provide accurate mortgage advice to prospective mortgage customers face-to-face and/or over the telephone.
*Support the delivery of the Society’s mortgage retention strategy through proactive contact with customers in advance of their current scheme ending.
*Process mortgage applications on the Society software system and complete all procedural administrative documentation efficiently, liaising with the customer during the application process.
*Maintain accurate records and notes throughout all stages of the mortgage application.
*Approve mortgage applications within specified limits in accordance with Society Lending Policy.
*Consider mortgage applications outside standard lending policy where a justifiable business reason exists.
*Present out-of-criteria cases to the Credit Risk Committee with appropriate recommendations and rationale.
*Maintain professional business relationships with BDMs, mortgage introducers, and external contacts, providing information and guidance when required.
*Take ownership of maintaining up-to-date knowledge of regulatory matters and sharing with colleagues across the Mortgage Department.
*Maintain knowledge and comply with all legal responsibilities and codes of conduct, including Vulnerable Customers, AML, MCOB, DPA, FCA, etc.
*Meet all requirements of the Training & Competence scheme.
*Handle customer dissatisfaction and complaints as required.
*Identify opportunities for continuous improvement of products, policy, processes, and procedures.
*Capture all risk events and near misses on the events log within 48 hours of identification.
*Carry out other duties consistent with the nature, responsibilities, and expectations of the position.
*Comply with all frameworks, policies, and procedures relevant to this role.
Skills and Qualifications:
*CeMap qualified or industry equivalent.
*Excellent communication skills, both written and verbal.
*Experience with Microsoft packages, including Word and Excel.
*Ability to independently manage multiple tasks.
*Strong attention to detail.
Key Responsibilities:
*Provide accurate mortgage advice to prospective mortgage customers face-to-face and/or over the telephone.
*Support the delivery of the Society’s mortgage retention strategy through proactive contact with customers in advance of their current scheme ending.
*Process mortgage applications on the Society software system and complete all procedural administrative documentation efficiently, liaising with the customer during the application process.
*Maintain accurate records and notes throughout all stages of the mortgage application.
*Approve mortgage applications within specified limits in accordance with Society Lending Policy.
*Consider mortgage applications outside standard lending policy where a justifiable business reason exists.
*Present out-of-criteria cases to the Credit Risk Committee with appropriate recommendations and rationale.
*Maintain professional business relationships with BDMs, mortgage introducers, and external contacts, providing information and guidance when required.
*Take ownership of maintaining up-to-date knowledge of regulatory matters and sharing with colleagues across the Mortgage Department.
*Maintain knowledge and comply with all legal responsibilities and codes of conduct, including Vulnerable Customers, AML, MCOB, DPA, FCA, etc.
*Meet all requirements of the Training & Competence scheme.
*Handle customer dissatisfaction and complaints as required.
*Identify opportunities for continuous improvement of products, policy, processes, and procedures.
*Capture all risk events and near misses on the events log within 48 hours of identification.
*Carry out other duties consistent with the nature, responsibilities, and expectations of the position.
*Comply with all frameworks, policies, and procedures relevant to this role.
Skills and Qualifications:
*CeMap qualified or industry equivalent.
*Excellent communication skills, both written and verbal.
*Experience with Microsoft packages, including Word and Excel.
*Ability to independently manage multiple tasks.
*Strong attention to detail.
Job number 1854659
metapel
Company Details:
Sanderson
Company size: 500–999 employees
Industry: Recruitment Consultancy
We are a global recruitment solutions company with four decades of experience. The idea of partnership is at the heart of everything we do at Sanderso...