Customer Service Advisor
other jobs One to One Recruitment
Added before 6 Days
- England,Yorkshire and The Humber,North Yorkshire
- full-time
- £25,400 per annum
Job Description:
Customer Service Advisor
Due to expansion and internal promotions, we are recruiting for our fantastic client partner, which is an established, award-winning, company in York!
A full time, permanent opportunity has become available to work within the customer service team as a Customer Service Advisor.
The purpose of the position is to deliver first rate customer service to all potential and existing customers, ensuring all elements of the service are delivered to a high quality and on time. Working within a diverse, fun and hardworking team you will be working in a gorgeous city centre office & your typical day will look a bit like this:
*Issuing booking confirmations to the customer ensuring all details contained are correct.
*Build on-going relationships with customer’s, delivering world class service.
*Contacting customers and responding to email enquiries to ensure customers have all the information they require.
*Supporting the administration of any order cancellations, discussing other available options with the customers in order to retain their custom where possible.
*Liaising with insurance companies on behalf of customers.
*Carrying out mobility checks to ensure the customers mobility expectations are met where possible.
*Contacting customer to follow-up and resolve over-due payments of balances or deposits.
*Preparing & despatching customer documentation
The perfect Customer Service Advisor for this role will have a really pleasant and empathetic manner with good listening & communication skills. You will have some form of customer service experience but if you haven’t worked in an office environment before that’s not a problem, as long as you are IT Literate and can pick things up quickly.
You should be able to talk to customers and understand their needs, be patient, tolerant and have a genuine and kind manner. As a driven individual, you will enjoy getting results and making your customers happy!
In return this company can offer a lovely team atmosphere, a supportive and driven line manager, opportunities to progress within the business and great benefits.
Job type: Permanent, full time, 9-5pm Monday to Friday with 1 in every 4 weekends with two days off in the week
Salary: £25,400K
*Minimum of 30 days holiday which includes the normal bank holidays
*Healthcare benefit scheme offering you access to a range of valuable health and wellbeing services including money back schemes.
*Life Assurance
*Death in Service benefit of 4 X your basic salary from commencement of service.
*Group Personal Pension Plan
*Extensive Staff Discounts
Interviews: Immediate
Customer service/retail/hospitality/communication skills/ York/ permanent/ team
Due to expansion and internal promotions, we are recruiting for our fantastic client partner, which is an established, award-winning, company in York!
A full time, permanent opportunity has become available to work within the customer service team as a Customer Service Advisor.
The purpose of the position is to deliver first rate customer service to all potential and existing customers, ensuring all elements of the service are delivered to a high quality and on time. Working within a diverse, fun and hardworking team you will be working in a gorgeous city centre office & your typical day will look a bit like this:
*Issuing booking confirmations to the customer ensuring all details contained are correct.
*Build on-going relationships with customer’s, delivering world class service.
*Contacting customers and responding to email enquiries to ensure customers have all the information they require.
*Supporting the administration of any order cancellations, discussing other available options with the customers in order to retain their custom where possible.
*Liaising with insurance companies on behalf of customers.
*Carrying out mobility checks to ensure the customers mobility expectations are met where possible.
*Contacting customer to follow-up and resolve over-due payments of balances or deposits.
*Preparing & despatching customer documentation
The perfect Customer Service Advisor for this role will have a really pleasant and empathetic manner with good listening & communication skills. You will have some form of customer service experience but if you haven’t worked in an office environment before that’s not a problem, as long as you are IT Literate and can pick things up quickly.
You should be able to talk to customers and understand their needs, be patient, tolerant and have a genuine and kind manner. As a driven individual, you will enjoy getting results and making your customers happy!
In return this company can offer a lovely team atmosphere, a supportive and driven line manager, opportunities to progress within the business and great benefits.
Job type: Permanent, full time, 9-5pm Monday to Friday with 1 in every 4 weekends with two days off in the week
Salary: £25,400K
*Minimum of 30 days holiday which includes the normal bank holidays
*Healthcare benefit scheme offering you access to a range of valuable health and wellbeing services including money back schemes.
*Life Assurance
*Death in Service benefit of 4 X your basic salary from commencement of service.
*Group Personal Pension Plan
*Extensive Staff Discounts
Interviews: Immediate
Customer service/retail/hospitality/communication skills/ York/ permanent/ team
Job number 1855122
metapel
Company Details:
One to One Recruitment
Born from a passion for tackling recruitment differently, and with over 25 years of experience in the market, we have established One to One Recruitme...