Primary Details
Time Type: Full time Worker Type: Employee Operations Performance Analyst
Stafford or Chelmsford
Permanent (Hybrid)
At QBE, our purpose is to enable a more resilient future.
We are an international insurer and reinsurer with a local presence in 27 countries.
The opportunity
We’re looking for an experienced Operations Performance Analyst to join our Operations Performance Improvement team on a full time, permanent basis.
This role is pivotal in driving the success of the Operations team by delivering impactful reporting and insights that support strategic goals.
Your new role
As part of the Operations Performance Improvement team, you’ll create dynamic visual reports, uncover valuable insights, and offer actionable recommendations that will shape decisions and inspire positive change across the organization.
Main responsibilities:
*Proactively engage with various stakeholders to understand business needs to design and create visually compelling reports and dashboards using company standards.
*Support and resolve data and report issues.
*Manage deadlines across BAU and project activities
*Maintain adequate documentation of all data, reports, and processes.
*Actively undertake personal development to ensure up to date knowledge and skills, develop own knowledge of standard procedures and processes.
About You
You’ll have experience in translating data into actionable insights and a deep understanding of relational databases and business intelligence development in the insurance or financial services sector. A background in insurance industry, along with familiarity in advanced analytics using Python or R, is highly desirable, as is experience with Workday in a People Analytics role.
Skills you’ll need:
*Analytical mindset
*Proficiency in data visualisation tool like PowerBI or Qlikview, Tableau, and systems knowledge in SAS, SQL, and Access
*Ability to communicate effectively with tech and non tech teams.
*Strong planning skills
*Advanced in Microsoft Excel, experience in SQL
Why QBE? At My Best? 
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”.It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.?? 
#LI-Hybrid
We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.?? 
QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://careers/flex-qbe/).? 
With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.?? 
To find out more about why you should work for QBE, visit ourcareers website. 
At My Best - QBE Benefits? 
You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally.? As well as the benefits below we also offer an extensive choice of other options to suit you!?? 
30 days holiday a year with the option to buy up to 2 additional days.? 
Flexible working -balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. 
Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.? 
Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.?? 
Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.? 
Short term remote work abroad -you can request up to 20 days per year to work remotely from certa