As a Customer Representative, you will provide quotations for New Business and provide general customer service. We are looking for someone who is hard-working, collaborative, and dedicated.
It’s a fast-paced environment, so you’ll be the kind of person who thrives on busy days, converting leads, upselling, and working to targets.
The full-time working hours are 37.5 hours per week. We’ll need you to be available Monday to Friday 9 am- 6 pm. Typically if you are opting for full-time hours, you’ll work a 7.5-hour shift with an unpaid lunch break and then one in three Saturdays between 9 am-1 pm (when you work a Saturday, you’ll get the time off in lieu).
About the role
*You’ll speak to potential customers over the telephone, generating new business sales and helping them renew their existing policies.
*Sharing your knowledge of our insurance products and giving interested customers real reasons to buy.
*Identifying opportunities to offer additional products and services.
You will:
*Be a strong communicator with the ability to adapt your style to each customer.
*Enjoy working to and exceeding performance targets
*Be energetic and have a positive approach to problem-solving.
*You will need to be able to understand customers’ needs effectively showing ownership, empathy, and resolution.
*Strong verbal communication skills are a must with the ability to adapt your style when needed.
*You must here self-motivated, driven, and resilient to meet and exceed your performance targets.
What’s in it for you?
*Fully paid and remote training and support provided
*25 days annual leave plus Bank Holidays and the ability to buy an additional three days of holiday
*A benefits scheme that offers discounts and cashback on shopping, restaurants, travel, and more;
*Life Assurance 4x annual salary
*A structured pathway to learning and develop
*Employee referral scheme