Sales Manager
  • England,Yorkshire and The Humber,North Yorkshire
  • full-time
  • £35,000 per annum
Job Description:
Sales ManagerOverview We are seeking a dynamic and engaging Sales Manager to lead, manage, and develop this Sales team. The ideal candidate will be responsible for maximizing the conversion rate of every telephone enquiry while ensuring a world-class level of customer experience. If you are driven, customer-focused, and have aproven track record of achieving sales targets in a contact centre environment, we want to hear from you.
Benefits *Salary £35,000
*Full-time 9-5.30pm ( may include 1 in 4 weekends)
*Comprehensive health benefits
*Employee discounts
*Excellent working environment
Responsibilities *Lead, manage, and develop the Sales team to deliver their accountabilities and responsibilities.
*Build and improve capability and motivation within the team through coaching, feedback, and empowerment.
*Drive a performance and customer-focused culture within the team, putting the customer at the heart of everything we do.
*Create and drive a high-performing, motivational sales environment, ensuring the team is energised to achieve their targets and deliver a great customer experience.
*Collaborate with teams across the business to ensure operational excellence and the delivery of an exceptional customer experience.
*Manage and foster relationships with suppliers and third parties.
*Ensure the accuracy and efficiency of the team’s output and performance.
*Provide accurate and timely reporting to support stakeholders in making data-driven decisions.
*Make improvements to the parts the team plays in the customer journey.
*Be part of the on-call team on a rota basis.
Qualifications *Proven experience of leading teams to achieve sales targets in a contact centre environment.
*Proven experience of improving the customer experience.
*Driven to achieve sales targets and able to motivate others to achieve.
*A customer-first mentality with the ability to inspire this within their team and across the business.
*A resilient, positive, and personable approach.
*A calm and confident approach to problem-solving.
*Empathy - able to put themselves in the customers’ shoes.
*Experience of building strong relationships with suppliers and third parties.
*Able to balance ’people’ and ’performance’.- Strong written and verbal skills.
If you are ready to take on this exciting opportunity and contribute to a positive culture, apply now to join our team!
Job number 1866652
metapel
Company Details:
Charterhouse Recruitment Services
Company size: 10–19 employees
Industry: Recruitment Consultancy
We are a five star rated, award winning recruitment agency with offices in York, Chester, Leeds who specialise in Office Support, HR, Sales and Market...
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