Administrator/ Receptionist – £28,000 – Canterbury, Kent
The Role
Do you have excellent administration skills and attention to detail? Are you looking for a varied role where no two days are the same? If so, we have an exciting opportunity for you.
We are a well-established truck rental service provider, looking to appoint a highly organised Administrator/ Receptionist to our growing team.
You will be the first point of contact for our customers and play a vital role in ensuring smooth day-to-day operations.
If you’re a proactive individual with excellent communication skills, this could be the perfect role for you.
Key Responsibilities:
*Answer telephone enquiries for rental enquires.
*Prepare email proposals for customers rental enquires.
*Prepare rental documentation for confirmed hires.
*Meet customers returning / collecting of vehicles going on / off hire.
*Manage hand overs for vehicles required to go out on hire daily.
*Forward availability schedules via email to customer base.
*Assist with Social media posts and advertising.
*Deal with Penalty Charge Notices for customers.
The Company
CVME was established in 1982 by Philip Browning carrying out servicing, repairs and modifications to commercial vehicles. In 1985 a customer operating several removal vans was unable to settle his account so asked if a removal van would be acceptable as payment. This was accepted, and CVME adapted to a rental company with a spot hire removal truck.
Over the years CVME has added a range of vehicles to its already growing fleet which is now in excess of 710 commercial vehicles and refrigerated trailers.
The Person
*Has strong organisational and multitasking skills.
*Is confident in dealing with customers both in person and over the phone.
*Has a good understanding of Microsoft Office and email systems.
*Works well in a team and independently.
*Previous experience in a similar role is desirable but not essential.