Our client based in Hertfordshire is a respected Freight Forwarder and currently looking for an experienced Internal Sales/Customer Service Executive to build and develop existing client relationships and maximise business potential and calculate Air, Road and Sea Freight Quotations. The main day to day duties:
*Not essential - Multi-modal freight forwarding experience, ideally with an export bias.
*Alternatively export sales experience.
*Either Sales / customer service or Operations experience.
*Proven success of handling and calculating RFQ’s and tender submissions.
*Experience of negotiating with clients and or suppliers.
*Key account management experience with proven success of developing relationships.
*Experience of calculating KPI reports.
*Experience of face to face client and supplier meeting.
*Good administrative skills.
*Good numerical skills.
*Good IT skills (Microsoft Excel, Word, Outlook, PowerPoint)
The successful candidate will be a confident communicator and have a positive and engaging personality. Be customer service orientated and have a strong work ethic. Someone who can also remain calm under pressure.