We are seeking an experienced Operations Manager to oversee operations for a cleaning contracts company. This role involves managing schedules, coordinating teams, and ensuring smooth day-to-day operations across all cleaning contracts.
Key Responsibilities:
*Schedule and manage recurring and ad hoc cleaning work, ensuring all details (access, permits, timing) are confirmed.
*Communicate with clients to confirm schedules, handle queries, and reschedule as required.
*Support the operations team, addressing issues and liaising with subcontractors.
*Prepare and follow up quotes, and manage jobs through Simpro from lead to invoicing.
*Organize stock orders, equipment hire, and vehicle maintenance.
*Ensure compliance by preparing Risk Assessments and Method Statements (RAMS) as needed.
*Onboard new staff and organize toolbox talks and training.
Goals:
*Complete all schedules for the following week by Friday at 12 noon.
*Ensure small jobs (<£500) are invoiced within 48 hours, and larger jobs (>£500) within 7 days.
*Avoid missed recurring jobs without prior authorization.
*Work with management to improve operational processes and efficiency.
What We’re Looking For:
*Strong organizational and communication skills.
*Experience in operations management, ideally within the cleaning or facilities industry.
*Proficiency with operational software such as Simpro.
*A proactive and solution-oriented mindset.
What We Offer:
*Competitive salary based on experience.
*Opportunities to grow in a dynamic and supportive team.
*Full-time, permanent position (Monday to Friday from 9 - 5)