Direct Account Manager
  • England,South East,Berkshire,Windsor and Maidenhead
  • full-time
  • Competitive salary
Job Description:
What You Will Do
Hitachi Cooling & Heating Solutions UK & IRE are driving business growth and seeking a Direct Account Manager to build long-term, trusted relationships with our customers. This will involve developing close connections with installing contractors, consultants, M&E companies, and end-user clients.
The role primarily focuses on driving sales of VRF, Chiller, and Heating systems into the HVAC market through direct sales with contractors and M&E companies. This is a regional position covering London and Southeast, requiring frequent travel within these areas to ensure effective coverage for the business.
What We Offer
* Competitive salary and bonus plan

* Paid holidays and sick pay

* Comprehensive benefits: pension, life assurance, employee assistance, referral scheme, discounts, cycle-to-work scheme, and Johnson Controls product discounts

* Extensive training opportunities

* Collaborative team environment

* Career development ladders

* Zero Harm safety policy

* Access to business resource groups

* Company vehicle

How You Will Do It
* Act as the lead point of contact for all customer account management matters

* Build and nurture strong, long-lasting client relationships

* Provide design and application advice to customers, promoting energy-efficient solutions

* Work closely with customers to negotiate contracts/projects and close agreements to maximise profits

* Identify new business opportunities with existing clients and areas of improvement to meet sales targets

* Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)

* Proactively introduce our product portfolio, offering installation requirements, features, and benefits

* Deliver presentations on product features and benefits, CPDs, and legislation requirements

What We Look For
* At least four years of technical HVAC experience (knowledge of Hitachi HVAC solutions or competitors preferred)

* Experience in air conditioning, chillers, heating, and control systems, with the ability to guide clients through design concepts

* Understanding of current legislation

* Experience presenting via PowerPoint and providing system training

* Technical competence in system design

* Ability to multitask client requests efficiently

* Strong verbal and written communication skills

* High level of initiative and personal organisation

* IT literate, with proficiency in Excel, PowerPoint, CRM (Salesforce), and Outlook

* Enthusiastic, structured, methodical, and self-motivated

* Collaborative and supportive approach towards the team and clients

* Innovative mindset to support product launches and promotions

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Job number 1880693
metapel
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