Do you have strong customer service experience? Would you like to join a growing organisation with a fantastic company culture? Our client is a leading security systems provider who are now looking for a Service Coordinator to join their busy team. The ideal candidate will have the ability to multi-task, as well as an excellent phone manner. The role will involve liaising with customers, and planning/scheduling engineers’ diaries so they can carry out installations, maintenance, and repairs.

Service Coordinator

Permanent
Salary dependent on experience
Monday to Friday, 8:30am – 5pm
Camberley

Service Coordinator
Job Description
*Schedule work orders with suitable field engineers, liaising daily with engineers to ensure service jobs are completed
*Open and maintain customer accounts by recording account information on the ERP system
*Raising and issuing purchase and work orders
*Monitor all service agreements to ensure visits are carried out as per contract
*Resolve product or service problems
*Managing incoming calls and emails from assigned accounts

Service Coordinator
Essential Skills/Experience/Qualifications
*Experience working within a customer focused/administrative position
*Excellent communication skills, over the phone and email
*Ability to multi-task, prioritise and manage time effectively

Service Coordinator
Company Benefits
*Death in service x 3 of salary
*22 days holiday plus the bank holidays
*Long service rewards

If you feel you’re a good fit for this position, please click ’apply’!