Luxury Travel Concierge
other jobs Recruitment Avenue
Added before 3 days
- England,London,City of London
- full-time
- £28,000 - £30,000 per annum, OTE
Job Description:
Luxury Travel Concierge
37.5 hours per week
Benefits
*Competitive compensation package with uncapped bonuses.
*Flexibility to work from home and our central London office.
*Opportunities for career advancement and professional development.
*A supportive and dynamic team environment with a low advisor-client ratio, allowing for more personalized service.
*The chance to travel on FAM trips as part of the role.
*Regular company socials and opportunities to attend luxury supplier networking events.
*21 days’ annual leave increasing over time.
Luxury Travel Concierge Duties:
Role Duties
* Role Duties
* Assisting with concierge requests across our three brands
* Assisting with administration across our three brands
* Taking Ownership and Management from start to end for customers in destination experience
* Being exceptionally thorough and accurate in checking all client documentation.
* Support the sales team with booking amends and questions when needed
* Support marketing team with Health Travel website content, including hotel and retreat descriptions
* Occasionally liaise directly with clients
* Maximising opportunities to upsell and proactively offer additional services
* Take payments on behalf of the sales team where necessary
* Request invoices from suppliers and check costs against the bookings before sending to Accounts to ensure they are paid on time
* Managing final balance payments to ensure they are received on time from the client
* Take responsibility for problem solving in a professional and diplomatic manner to maintain customer service levels
Requirements * Two years’ experience in luxury travel
* Amadeus GDS experience preferable but not essential
* Great enthusiasm for working in Luxury Travel
* Entrepreneurial spirit to think outside of the box and problem solve
* Ambitious, always looking to grow yourself and the company
* Team Player, taking the lead in team meetings and making a valuable input to improve team KPI’s.
* Proactive, continually looking for ways to improve processes and the customer journey.
* Ability to work independently, but enjoys working with people
* Values a good work life balance
* Detail oriented, always looking at the finer details to make the difference to a client.
37.5 hours per week
Benefits
*Competitive compensation package with uncapped bonuses.
*Flexibility to work from home and our central London office.
*Opportunities for career advancement and professional development.
*A supportive and dynamic team environment with a low advisor-client ratio, allowing for more personalized service.
*The chance to travel on FAM trips as part of the role.
*Regular company socials and opportunities to attend luxury supplier networking events.
*21 days’ annual leave increasing over time.
Luxury Travel Concierge Duties:
Role Duties
* Role Duties
* Assisting with concierge requests across our three brands
* Assisting with administration across our three brands
* Taking Ownership and Management from start to end for customers in destination experience
* Being exceptionally thorough and accurate in checking all client documentation.
* Support the sales team with booking amends and questions when needed
* Support marketing team with Health Travel website content, including hotel and retreat descriptions
* Occasionally liaise directly with clients
* Maximising opportunities to upsell and proactively offer additional services
* Take payments on behalf of the sales team where necessary
* Request invoices from suppliers and check costs against the bookings before sending to Accounts to ensure they are paid on time
* Managing final balance payments to ensure they are received on time from the client
* Take responsibility for problem solving in a professional and diplomatic manner to maintain customer service levels
Requirements * Two years’ experience in luxury travel
* Amadeus GDS experience preferable but not essential
* Great enthusiasm for working in Luxury Travel
* Entrepreneurial spirit to think outside of the box and problem solve
* Ambitious, always looking to grow yourself and the company
* Team Player, taking the lead in team meetings and making a valuable input to improve team KPI’s.
* Proactive, continually looking for ways to improve processes and the customer journey.
* Ability to work independently, but enjoys working with people
* Values a good work life balance
* Detail oriented, always looking at the finer details to make the difference to a client.
Job number 1891781
metapel
Company Details:
Recruitment Avenue
Recruitment Avenue?s expertise covers a range of job verticals within the Travel, Sales, Finance and Childcare sectors. We serve across the permanent ...