FRENCH SELECTION (FS)

French speaking Customer Service Associate
Location: Swansea
Hybrid Working (3 days in the Office)
Salary: £25,000 per annum plus great benefits
Ref: 8162FCS
To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8162FCS
The Company:
A leading service provider in the education sector with international clientele.
Main Duties:
To provide excellent customer service and administrative support.
The Role:
- To respond to customer enquiries in a timely manner
- To enter and update tickets in the system and liaise with team members in order to resolve customer issues
- To process invoices and payments and follow up if required
- To develop and maintain long lasting customer relations to increase return business
- To liaise with customers and provide updates on events details or payments
- To provide basic technical support or escalate if a complex scenario
- To attend events or trade shows when required
The Candidate:
- Fluent in French to business standard (written and spoken) - Essential
- Previous experience in a customer service role- Essential
- Proactive, confident and dynamic personality
- Excellent communication skills
- Ability to work in a fast-paced environment
- IT literate
The Salary: £25,000 per annum plus great benefits
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.