Lettings Administrator Assistant - Notting Hill - £30,000 to £35,000 Dependant on Experience

My client, a luxury independent multi-branch estate agent, specialising in period townhouses, luxury apartments and family homes, are currently seeking an experience Lettings Administrator to join their friendly office in Notting Hill.

This is a fantastic opportunity to join a firm which offers career longevity owing to the excellent opportunities for career progression, the investment in personal development and the collaborative work environment.

Duties:
*First point of contact in the office running the front of house and manning the office when the negotiators or any other staff members are out on appointments
*Meet and greet visitors
*Handling incoming calls, taking messages and referring to an appropriate member of the team
*Support and assist the Director and lettings team in the day to day running of the Lettings Department.
*Carry out the administrative aspects of all new and existing tenancies and liaise with tenants and landlord queries throughout the process
*Organise compliance e.g. Gas Safety Certificates, EPCs, EICRs and Right to Rent checks
*Organise pre tenancy works including check ins and pre tenancy cleans and send out inventory check ins to tenants and landlords
*Liaise with landlords, advise as required re compliance and legal requirements
*Respond to landlord queries and contact for AML, ID and Terms as required
*Register DPS deposits
*Regularly update CRM system with new deals and track expiry date of all compliance certificates
*Obtain Land Registry documents as required
*Enter invoices for all works and pre-tenancy works
*Keep track of invoices and unpaid invoices
*Handle key management process
*Assist with website and property listings, arranging floor plans/photos, creating property brochures and ensuring listings are updated on portals
*Assist Management Team in regard to ad hoc marketing campaigns, initiatives and print campaigns, in addition to an administrative liaison with our Digital Marketing Media Agency.
*General office coordination and administrative duties in relation to sales, lettings, property management and accounts department when necessary
*Manage deliveries to the office and handle post
Skills Required:
*Minimum of 2 years’ Lettings Administration experience
*Excellent communication skills and telephone manner
*Excellent typing skills and grammar when composing letters and emails etc.
*Computer literate - able to use Microsoft office packages competently
*Self-motivated and week organised
*Proactive and positive approach
*To dress and act in a professional manner within working hours, and when representing the brand
Benefits
*Working Hours: Monday to Friday 8:45am to 6pm
*Salary: £30,000 to £35,000 DOE + Discretionary Bonus based on performance
*25 days holiday
*Funding support for relevant qualifications e.g. ARLA
*Long service gift after 5 years
*Quarterly, Summer and Christmas social events
For more information please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.

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