Customer Service Advisor Part Time
other jobs Appcast Enterprise
Added before 3 Days
- England,North West,Greater Manchester
- Part-time, full-time
- Competitive salary
Job Description:
Part-Time Customer Service Advisor
Hours: Please note that this is a part-time role requiring you to alternate shifts. The schedule follows a rotating pattern and will vary each week.
Are you ready to bring your customer service skills to a team that values growth and collaboration? At ADT Security, we’re looking for a dedicated part-time Customer Service Advisor to join our Newton Heath office. This is a fantastic opportunity to support our customers and be part of a company with a strong commitment to employee development.
Your Impact:
* Build and strengthen relationships with customers, ensuring every interaction reflects ADT’s commitment to exceptional service.
* Act as a brand ambassador, providing clear and compassionate guidance to address customer inquiries.
* Thrive in a supportive environment with comprehensive training and resources to grow your skills.
Why Apply?
* Competitive pay with pro-rata benefits, including paid holidays, sick pay, and life assurance.
* Enjoy employee discounts on high-street brands and exclusive rates on Johnson Controls security products.
* Access extensive training resources and career development opportunities within a collaborative team.
Your Role:
* Respond to customer queries accurately, following set guidelines and procedures.
* Assist customers with troubleshooting their security systems and provide operational support.
* Schedule engineer visits and ensure clear communication throughout the service process.
* Maintain accurate customer records and ensure data integrity within our systems.
* Participate in ongoing training initiatives and immerse yourself in ADT’s values and culture.
Who We’re Looking For:
* A customer-oriented individual with a proactive, positive approach.
* Excellent communication skills, both written and verbal, with solid proficiency in English.
* Strong attention to detail and basic IT literacy.
* Previous experience in customer service or contact centres is a plus.
#LI-SB1
#LI-Hybrid
Hours: Please note that this is a part-time role requiring you to alternate shifts. The schedule follows a rotating pattern and will vary each week.
Are you ready to bring your customer service skills to a team that values growth and collaboration? At ADT Security, we’re looking for a dedicated part-time Customer Service Advisor to join our Newton Heath office. This is a fantastic opportunity to support our customers and be part of a company with a strong commitment to employee development.
Your Impact:
* Build and strengthen relationships with customers, ensuring every interaction reflects ADT’s commitment to exceptional service.
* Act as a brand ambassador, providing clear and compassionate guidance to address customer inquiries.
* Thrive in a supportive environment with comprehensive training and resources to grow your skills.
Why Apply?
* Competitive pay with pro-rata benefits, including paid holidays, sick pay, and life assurance.
* Enjoy employee discounts on high-street brands and exclusive rates on Johnson Controls security products.
* Access extensive training resources and career development opportunities within a collaborative team.
Your Role:
* Respond to customer queries accurately, following set guidelines and procedures.
* Assist customers with troubleshooting their security systems and provide operational support.
* Schedule engineer visits and ensure clear communication throughout the service process.
* Maintain accurate customer records and ensure data integrity within our systems.
* Participate in ongoing training initiatives and immerse yourself in ADT’s values and culture.
Who We’re Looking For:
* A customer-oriented individual with a proactive, positive approach.
* Excellent communication skills, both written and verbal, with solid proficiency in English.
* Strong attention to detail and basic IT literacy.
* Previous experience in customer service or contact centres is a plus.
#LI-SB1
#LI-Hybrid
Job number 1905026