Job title: Senior Commercial Claims Handler - Brokerage
Salary: £40,000
Location: Leeds 
PURPOSE OF ROLE 
We are working with a respected insurance company to find a Senior Commercial Claims Handler. The role involves managing complex insurance claims, ensuring fair and timely resolutions, delivering excellent client service, and maintaining regulatory compliance. 
EXPERIENCE 
*5+ years in commercial claims handling, preferably within an insurance broker environment.
*Strong understanding of commercial insurance products and terminology.
*Proven experience managing complex claims and advocating for clients.
*Familiarity with regulatory compliance and industry standards.
SKILLS 
*Excellent communication, negotiation, and interpersonal skills.
*Analytical and problem-solving abilities with attention to detail.
*Proficiency in insurance software (e.g., Acturis) and Microsoft Office.
*Ability to mentor junior team members and foster collaboration.
*Client-focused approach with a commitment to high-quality service.
DAY TO DAY 
*Manage a varied portfolio of claims across different insurance lines.
*Act as the primary client contact, advocating for fair claim resolutions.
*Negotiate settlements with insurers and third parties.
*Maintain accurate documentation and ensure regulatory compliance.
*Provide empathetic customer service and address client inquiries.
*Implement proactive risk management measures to prevent future claims.
*Stay updated on industry trends and mentor junior claims handlers. 
If you have the relevant experience or know someone that does please contact me now on or email us at