Job Title - Property Claims Handler (Contents)
Location - Manchester 2 days, Home Working 3 Days
Job Type - Permanent
Salary - £30,000 - £34,000


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The Company:
*Our client are looking to further bolster their existing Property claims team to support continued growth. 
Role Responsibilities:


*Booking of smart appointments for Adjusters including gathering of all relevant information to aid the adjuster on site
*Use of Management tools to drive performance / ensure key SLA’s for suppliers are adhered too
*Ensure compliance with "Active Drying" using project management Gant Charts to track & update
*Customers to be at the front of all activity including policyholders, Brokers & all other key stakeholders & ensuring they are communicated at key events / changes at all times
*Take control of claims including reducing claims lifecycles through pro-active management of suppliers / reduce costs
*Robust Challenge of building scopes & variations - record all challenges on the system
*Manage own case load to ensure key SLA’s / proactivity and fee targets are completed
Skills:
*Extensive knowledge of Property Claims 
*Ability to negotiate & settle claims using a variety of methods in line with TCF and Client requirements
*Strong Customer Skills
*Good communication skills with all stakeholders
*Ability to resolve difficult & complex claims
*Ability to communicate effectively and persuasively including report writing.
*Ability to work in a structured manner to drive for quality
*High personal standards of service delivery as a core skill.
*Ability to empathize and communicate at all levels 
*Evidenced ability to plan and organize workload.
Technical competence and experience of handling property losses up to an agreed value.

For Extra Information Please Contact:-
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