Appointment Setter - Financial Planning
Wakefield
£22,500 - £23,000
NJR Recruitment are delighted to be recruiting for a well established financial planning firm who is seeking a highly organised and personable Appointment Booker to join their team in Wakefield. You will play a vital role in serving existing clients and driving new business by proactively scheduling qualified appointments with the Financial Advising team.
What’s in it for you?
*Competitive salary and benefits package
*Discretionary bonus scheme
*Pension scheme
*25 days holiday allowance + Bank Holidays
*Immediate start available
*Opportunity for professional development within a growing financial services company
*Supportive and collaborative work environment
*The chance to make a real difference by connecting clients with the financial advice they need
*Shifts include 9am-5pm and 12pm-8pm and will be a mix of these during the week
This is a great opportunity for anyone looking to start their career in financial planning and responsibilities will include:
*Schedule Appointments: Work collaboratively with the Financial Advisers to schedule appointments that fit their availability and align with client needs.
*Confirmation & Rescheduling: Confirm appointments with clients promptly and professionally, handling any rescheduling requests efficiently.
*Calendar Management: Maintain accurate and up-to-date appointment calendars for the Financial Advisers, ensuring smooth scheduling and efficient use of their time.
*Client Communication: Deliver outstanding customer service by answering phone calls and emails promptly, addressing client enquiries with courtesy and professionalism.
*Knowledge Development: Actively learn about the Clients services to effectively communicate with clients and manage their queries.
*Data & Reporting: Maintain accurate records and generate reports as required to support the Appointment Booking function.
What we need from you?
*Previous experience in a phone based customer service role, ideally in financial services or other professional services, is essential
*Have a confident and professional phone manner
*Possess excellent communication and interpersonal skills, both written and verbal.
*Highly organised and detail-oriented, with a strong ability to manage multiple tasks effectively.
*Can thrive in a fast-paced environment and work independently with a strong focus on accuracy.
*Possesses a strong aptitude for technology and thrives in environments with evolving systems.
If you are looking to join a thriving financial planning company which will offer genuine training and development, then apply today or contact NJR Recruitment for more information quoting: NJR15568