Logistics Administrator
other jobs First Recruitment Services
Added before 4 Days
- England,South East,West Sussex
- full-time
- £28,000 - £34,000 per annum
Job Description:
An established Freight company are seeking a proactive and customer-focused Logistics Team Member to oversee day-to-day operational functions, customer service, and overall business efficiency. As a Logistics Administrator you will be hands-on, relationship-driven individual who thrives in a fast-paced environment and is eager to contribute to both operational success and client engagement.
Operations Controller responsibilities:
*Support the operations team in fulfilling customer requirements.
*Plan and organise your workload, working both independently and as part of a team.
*Engage with existing clients via phone, video calls, and in-person meetings.
*Coordinate air, road, and sea shipments within the UK and for cross-trade movements.
*Ensure billing accuracy and apply sound commercial judgment on customer margins.
*Prepare and present quotations for project-based, ad-hoc, and regular shipments.
*Complete job files accurately and enter bookings into the internal management system.
*Track and trace customer shipments, updating portals and sending milestone reports.
*Ensure compliance with both internal policies and external regulatory requirements.
*Assist in pick/pack/distribution activities as needed (manual tasks involved).
*Build strong internal relationships across operations, finance, transport, and management.
*Participate in the on-call rota, shared equally among the team.
*Prepare monthly client reports and communicate key insights.
Skills & experience required:
*2+ year’s experience in Freight, sea, air or road
*Dealing with Airline or shipment company directly
*Ability to create and articulate reports and customer proposals effectively.
*Time management skills with the ability to prioritise tasks.
*Management and leadership skills with a proactive mindset.
*A ’go the extra mile’ mentality to ensure operational excellence.
*Proficiency in Microsoft Office (Excel, Word, etc.).
*Strong customer service skills with proven interpersonal abilities.
*Ability to work autonomously, using initiative to solve problems
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Operations Controller responsibilities:
*Support the operations team in fulfilling customer requirements.
*Plan and organise your workload, working both independently and as part of a team.
*Engage with existing clients via phone, video calls, and in-person meetings.
*Coordinate air, road, and sea shipments within the UK and for cross-trade movements.
*Ensure billing accuracy and apply sound commercial judgment on customer margins.
*Prepare and present quotations for project-based, ad-hoc, and regular shipments.
*Complete job files accurately and enter bookings into the internal management system.
*Track and trace customer shipments, updating portals and sending milestone reports.
*Ensure compliance with both internal policies and external regulatory requirements.
*Assist in pick/pack/distribution activities as needed (manual tasks involved).
*Build strong internal relationships across operations, finance, transport, and management.
*Participate in the on-call rota, shared equally among the team.
*Prepare monthly client reports and communicate key insights.
Skills & experience required:
*2+ year’s experience in Freight, sea, air or road
*Dealing with Airline or shipment company directly
*Ability to create and articulate reports and customer proposals effectively.
*Time management skills with the ability to prioritise tasks.
*Management and leadership skills with a proactive mindset.
*A ’go the extra mile’ mentality to ensure operational excellence.
*Proficiency in Microsoft Office (Excel, Word, etc.).
*Strong customer service skills with proven interpersonal abilities.
*Ability to work autonomously, using initiative to solve problems
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Job number 2093569
metapel
Company Details:
First Recruitment Services
Company size: 20–49 employees
Industry: Recruitment Consultancy
We like to think we know a thing or two about creating a happy working environment. For permanent career positions or temporary assignments there is s...