IT Support Technician
  • England,East of England,Norfolk,Norwich
  • full-time
  • Salary negotiable
Job Description:
I’m delighted to be supporting a well-known international organisation to recruit for an experienced IT Support Technician to provide technical support and system administration for their global IT infrastructure.

Please note, this role is based on site in Norwich 5 days a week.

Key Responsibilities
*Provide technical support for servers, networks, and users.
*Perform daily system checks, maintenance, and administration.
*Respond to security alerts and escalate incidents as needed.
*Manage user accounts, ensuring MFA protection and timely setup.
*Deliver user training and create training materials.
*Collaborate with IT teams in the UK & US for knowledge sharing.
*Stay up to date with IT technologies and best practices.
*Adhere to company policies, including health & safety and equal opportunities.

Key Skills & Experience
*Strong technical support experience in server and network infrastructure.
*Excellent troubleshooting and problem-solving skills.
*Strong customer service mindset with a proactive approach.
*Experience with MFA and IT security best practices.
*Ability to work a variety of shift patterns, falling between 07:00-18:00. (38 hours per week)

Apply Now!
Job number 2167275

Increase your exposure to recruiters with ProJobs

Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription

You can cancel your subscription at any time.
metapel
Company Details:
Pure Resourcing Solutions
Company size: 50–99 employees
Industry: Recruitment Consultancy
We are the professional recruitment consultancy for the East of England, specialising in accountancy, human resources, technology, marketing, professi...
The jobs on site are for both men and women